What are the responsibilities and job description for the Security Officer- (PM Shift) position at fourseasons?
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views. About the Role Four Seasons Hotel and Residences New Orleans is seeking candidates to join our dynamic Security team as Security Officer-PM Shift. The Security Officer is a vital member of our Security team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This role actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property. What you will do Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments rules, policies and standards. Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required. Respond to all emergency calls including Emergency Response team calls. Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher. Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control. Assist with Worker’s Compensation, complete reports, and maintain a health and safety log. Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Promote loss prevention through training and awareness throughout the building to reduce claims. What you bring At least 2 years of security detail experience, preferably in a luxury hotel or resort Compliance with our Grooming Standards CPR and First-Aid certification Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment Ability to operate all computer equipment necessary to perform the job; knowledge of Opera, Microsoft Office Suite, and HotSOS preferred/is a plus Excellent communication and interpersonal skills that requires professionalism and the ability to exercise discretion with privileged information Ability to work closely with other departments and communicate clearly and effectively with colleagues and guests Ability to lift, carry, and move up to 50 lbs. Valid U.S. work authorization documents What we Offer A Rewarding Work Culture, with mentoring, training and development opportunities Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program 401k participation with a company matching program after 30 days of employment Discounted Accommodations at Four Seasons Worldwide Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary uniforms that are laundered by our housekeeping department Discounted parking near hotel And much more! Competitive Salary, wages, and a comprehensive benefits package Schedule and Hours This is a full-time position. Candidates must be able to work a minimum of 30 hours a week. This is a PM role. Candidates must be able to work the PM Shift (3 p.m.- 11 p.m.), weekends, and holidays. Want to know more about working for Four Seasons? Visit us at: Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/ YouTube: http://bit.ly/WeAreFS Facebook: http://bit.ly/WeAreFS_FB LinkedIn: http://bit.ly/WeAreFS_LI Twitter: http://bit.ly/WeAreFS_TW Instagram: http://bit.ly/WeAreFS_IG See what our employees are saying at: #FSEmployee Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.