What are the responsibilities and job description for the Dispatcher 2nd Shift position at FOUR SEASONS HEATING AND AIR CONDITIONING LLC?
Four Seasons Heating, Air Conditioning, Plumbing & Electric, the largest residential HVAC contractor in North America, is currently looking for a Dispatcher.
2nd Shift Dispatcher – End-of-Day Operations Specialist
We’re seeking a 2nd Shift Closer / Dispatcher to be the final checkpoint of the day — the person who ensures that every call, schedule, and detail is wrapped up and ready for a seamless morning launch. If you’re detail-oriented, thrive in a fast-paced environment, and enjoy the satisfaction of leaving things fully buttoned up, this role is for you.
Starting Pay: $42,000 – $50,000 annually (based on experience & skill set)
Growth Path: Advancement opportunities based on performance and leadership
Location: Bedford Park
What You’ll Do
- Review and close out all service calls for the day, including billing, notes, and follow-ups
- Ensure next-day schedules are fully set and optimized for efficiency
- Double-check dispatch board accuracy and assign rollover calls
- Communicate with technicians, client care, and leadership as needed
- Serve as the final quality check to make sure no details are missed before tomorrow
What Makes a Great Closer Dispatcher
- Highly organized with strong attention to detail
- Comfortable making decisions independently
- Thrives on accountability — knowing the night ends with you
- Quick thinker, problem solver, and calm under pressure
- Tech-savvy with scheduling/dispatch software (training provided)
Schedule
- 2nd Shift coverage until operations are fully closed
- Typical hours: Afternoon/evening to close (varies by season and workload)
- Work-from-home flexibility available after training (quiet, distraction-free environment required)
Benefits:
- Medical Insurance (employer subsidized)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Dental Plans (free to employees)
- Vision Plans (free to employees)
- Short Term Disability (free to employees)
- Long Term Disability
- Basic Life Insurance (free to employees)
- Holiday Pay
- Paid Time Off
- 401k with Matching
- Credit Union
- Cellular Discounts
Reasonable Accommodation:
Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.
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Salary : $42,000 - $50,000