What are the responsibilities and job description for the Data Entry Technician position at FountainRx Specialty Pharmacy?
Data Entry Technician – Compounding Pharmacy
FountainRx Specialty Pharmacy
Remote or On-Site (Morristown, TN) | Tennessee Licensure Required
Position Overview
FountainRx is seeking a high-performing Data Entry Technician with advanced experience in compounding pharmacy data entry. This role requires speed, accuracy, and critical thinking beyond traditional retail workflows.
The ideal candidate thrives in a fast-paced environment, brings strong energy to their work, and demonstrates exceptional attention to detail when handling complex prescriptions, formulations, and patient information.
Key Responsibilities
FountainRx Specialty Pharmacy
Remote or On-Site (Morristown, TN) | Tennessee Licensure Required
Position Overview
FountainRx is seeking a high-performing Data Entry Technician with advanced experience in compounding pharmacy data entry. This role requires speed, accuracy, and critical thinking beyond traditional retail workflows.
The ideal candidate thrives in a fast-paced environment, brings strong energy to their work, and demonstrates exceptional attention to detail when handling complex prescriptions, formulations, and patient information.
Key Responsibilities
- Accurately enter and process compounded prescriptions in the pharmacy system
- Interpret and input complex prescription details, including custom formulations, concentrations, and dosing instructions
- Perform and verify basic pharmaceutical calculations related to compounding (quantities, concentrations, conversions)
- Review patient profiles and documentation for completeness and accuracy
- Communicate professionally with provider offices to clarify prescriptions, obtain missing information, and resolve discrepancies
- Collaborate with pharmacists and internal teams to ensure efficient workflow
- Maintain strict compliance with HIPAA and all regulatory requirements
- Identify and escalate issues proactively to prevent delays in patient care
- Minimum 3 years of pharmacy data entry experience required
- Strong preference for compounding pharmacy data entry experience
- PTCB certification required
- Active Tennessee pharmacy technician license required (must be obtained prior to start; FountainRx will support/coordinate as needed)
- Strong math skills, including ability to perform calculations accurately and efficiently
- Excellent written and verbal communication skills
- Demonstrated ability to handle high-volume, complex data entry with precision and speed
- Exceptional attention to detail and organizational skills
- Strong interpersonal skills with a professional, empathetic approach
- Comfortable communicating directly with physicians and clinical staff
- Ability to work independently in a remote or on-site environment while maintaining high productivity
- High energy and a strong sense of ownership in your work
- Ability to think critically, not just input data
- Experience navigating compounding workflows and formulation complexity
- Passion for accuracy, quality, and patient care
- Work with a highly collaborative, mission-driven team
- Play a direct role in delivering customized therapies to patients
- Opportunity to grow within a rapidly expanding pharmacy organization
- Flexible work environment (remote or Morristown-based) with strong team support