Center Director

About Fountain Life

Fountain Life is redefining what it means to be healthy. We are transforming healthcare from a reactive to a proactive approach by delivering predictive, preventive, personalized, and data-driven care through an integrated technology platform.

Fountain Life continually evaluates global scientific breakthroughs and applies them to enhance the healthspan, lifespan, and performance of our members. This is all delivered in a high-touch, spa-like environment that merges technology and care into one transformational experience.

Welcome to your best life, lived well. Welcome to Fountain Life.

Why Consider This Role?

This is a rare opportunity for high-performing professionals from the worlds of luxury hospitality, boutique fitness, and wellness to make a bold career move into the booming space of longevity and precision health.

As a Center Director, you won’t just manage a location—you’ll lead a mission. You'll oversee a premium medical-wellness facility, inspire a multidisciplinary team, and serve a discerning global clientele seeking to live longer, stronger, and better.

Whether you’ve led a five-star hotel team, scaled a high-end fitness brand, or run exclusive wellness retreats, this role allows you to channel your talents into a purpose-driven, future-forward industry.

Our Customer Experience Promises

• Surprise and delight every member
• Exceed expectations through excellence and consistency
• Support members’ emotional journey so they feel safe, empowered, and educated
• Respect members' time with seamless, intuitive experiences
• Make every touchpoint easy to understand and deeply personalized
• Ensure all results are simple, data-driven, and actionable
• Deliver a premium, global 21st-century experience
• Ask for feedback—and act on it
• Create memorable, life-enhancing experiences
  
  

What You’ll Do

As Center Director, you will oversee the daily operations and strategic success of one of Fountain Life’s flagship centers. You’ll act as the connective tissue between executive vision, clinical delivery, and team performance. Your goal: to deliver transformative health outcomes and unforgettable service.

Core Responsibilities

Business & Membership Growth

• Own and drive all P&L outcomes, meeting financial targets and budget goals
• Generate new membership through community outreach, relationship building, and service excellence
• Manage the membership renewal process and coach Care Teams for high retention and engagement
  
  

Team Leadership & Culture

• Recruit, onboard, train, and manage Center and Care Team staff
• Lead a multidisciplinary team across clinical, service, and operational roles
• Conduct annual reviews, deliver feedback, and foster professional development
• Promote a mission-driven culture of performance, hospitality, and respect
  
  

Client Experience & Operations

• Oversee client scheduling, logistics, and center flow to ensure operational excellence
• Uphold rigorous standards for safety, compliance, and member satisfaction
• Continuously refine the member journey to make it effortless, educational, and elite
• Utilize client feedback and KPIs to optimize performance and experience
  
  

Innovation & Transformation

• Lead initiatives to digitize, streamline, and scale center operations
• Collaborate with the VP of Operations to track performance and surface improvement ideas
• Inspire a mindset of continuous growth and service innovation within your team
  
  

What You Bring

We’re looking for someone who combines operational excellence with emotional intelligence, sales savvy with mission-driven leadership. You may not come from healthcare, but you thrive in high-touch, high-performance environments and are eager to bring your experience to a company changing lives.

Ideal Qualifications

• Proven success as a General Manager or Director in a high-end fitness, hospitality, wellness, or lifestyle brand environment
• Demonstrated track record of membership growth, client retention, and delivering premium customer experiences
• Experience managing multi-disciplinary teams (clinical, service, sales, operations) with a focus on coaching, empowerment, and accountability
• Background in luxury customer service or concierge-level care with a strong understanding of anticipating needs and creating delight
• Familiarity with sales pipelines, CRM tools, and processes to track, convert, and retain high-value clientele
• Operational expertise in managing budgets, P&L, scheduling, and resource allocation
• Comfortable leading and participating in membership consultations, nurturing relationships from inquiry to enrollment
• Deep belief in value-driven selling—educating and inspiring clients toward long-term health and performance goals
• Strong presentation and storytelling skills to articulate Fountain Life’s vision and build trust
• Personal passion for longevity, wellness, and transformational health journeys
• Capable of inspiring staff and members through authentic leadership and alignment with the company’s mission
• Understands how to create environments that blend clinical excellence with hospitality warmth
• Inspirational leader who creates a culture of excellence, empathy, and empowerment
• Skilled at developing and retaining high-performing teams through mentorship, recognition, and a shared sense of purpose
• Confident in navigating both strategic vision and day-to-day operations
• High emotional intelligence and the ability to manage complex interpersonal dynamics
• Superb organizational, communication, and time-management skills
• Adept at working with cross-functional teams in fast-paced, service-driven environments
• Tech-savvy and open to learning AI-driven or data-powered health platforms
• Experience launching or scaling premium service brands or locations (preferred)
• Entrepreneurial spirit with a builder’s mindset
• Track record of leading change or managing teams during growth and transition
  
  

Education & Experience

• Bachelor’s degree in business, medical science, hospitality, or a related field
• A graduate degree is a plus.
• Previous clinical experience or exposure to medical imaging is a bonus, but not required.
  
  

Inclusion & Equal Opportunity

Fountain Life is committed to cultivating a workplace that celebrates diversity and fosters inclusivity. We provide equal employment opportunities to all employees and applicants regardless of race, gender, identity, age, disability, or background.

The Pay Range For This Role Is

120,000 - 140,000 USD per year (Naples Center)