What are the responsibilities and job description for the BODY SHOP ADMINISTRATIVE SUPPORT position at Fountain Automotive?
Job description
This administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills, accounting knowledge and a focus on customer satisfaction.
Job Responsibilities:
- Screen and route written, electronic mail and telephone calls, both internal & external
- Set appointments, open repair orders, write purchase orders for vendors, assist estimators with managing repair orders
- Create and manage files in our (CCC) estimating system
- Update customers throughout the repair process
- Responsible for Accounts Receivables for the department and admin support to accounting for Accounts Payable
- Answer multiple phone lines in a courteous and professional manner
- Greet customers as they enter the collision center
- Data entry
- Assist with other administrative duties as needed
Requirements
- Strong verbal and communication skills
- Bilingual English/Spanish preferred but not required
- Valid drivers license with clean record.
- Knowledge in MS Office Applications (Word, Excel, Outlook)
- Attention to detail
- CDK and prior dealership experience preferred
- Excellent phone etiquette and customer service skills
- Professional appearance
- Friendly and courtesy disposition
Experience in a dealership environment or Collision Center helpful but not mandatory
We offer great benefits including medical, dental and life insurance. Paid vacations up to 5 weeks. 401k with employer matching funds. Sick leave and Holiday pay.
We are 4th generation family owned and operated with 25 year employees in every department. Not many businesses can say that. Come and join our family!
We are an EOE and a drug free workplace.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Orlando, FL 32809: Relocate before starting work (Required)
Work Location: In person