What are the responsibilities and job description for the P.M. Restaurant Server position at Founders Inn and Spa Tapestry Collection by Hilton |?
P.M. Restaurant Server
You will have day-to-day interaction with our Guests. Sharing your “service oriented professional attitude along with your upbeat positive personality” with our Guests is what we are all about. In addition to buying great food, Guests are buying “great experiences”. A Swan Terrace Guest is sure to visit us again when they have enjoyed a memorable experience. Servers are to ensure guests are serviced quickly and efficiently and consistent presentation. This position requires 4-5 shifts weekly with availability from 4:30- 10:00p.m.
JOB RESPONSIBILITIES
The server’s primary responsibilities will include:
- Have a thorough knowledge of our restaurant
- Deliver professional, courteous, and efficient service to our Guests
- Greet Guests and build rapport by asking questions and initiating conversation
- Offer suggestions by using suggestive selling techniques (daily specials, beer, wine, appetizers, entrees, desserts, and after dinner beverages)
- Follow the established table service procedures
- Pre-bus and maintain tables
- Complete assigned side work and duties (opening, closing, and during your shift)
- Present Guests their check and settle payment
- Practice teamwork by helping co-workers (step outside your primary job duties to assist where needed)
- Train and guide other Servers as requested by your Manager
- Perform other tasks as assigned by your Manager
REQUIRED SKILLS AND ABILITY
·Organized work habits; reading abilities.
- Must be friendly, timely and efficient.
- Excellent verbal and communication skills
- Be able to stand, walk, bend, and lift for long periods of time
- Teamwork
- Customer Service Skills
- Knowledge of Food Service Regulations
- Flexibility
- Must be able to work weekends and holidays
REQUIRED EDUCATION AND EXPERIENCE
- Education –High School Education.
- Experience – One-year experience required.
- Kitchen or restaurant experience preferred.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
BENEFITS:
- 401(k): Enjoy the benefits of a 401(k) plan with matching contributions.
- Weekly Pay: Receive regular and dependable weekly pay.
- Hilton Travel Discounts Worldwide: Unlock exclusive travel discounts at Hilton properties globally.
- Growth Opportunities: Explore and seize various growth opportunities within our organization.
- Spa and Restaurant Discounts: Access discounts for spa services and dining experiences.
- 50% Tuition Remission at Regent University: Pursue higher education with the benefit of 50% tuition remission at Regent University.
- Complimentary Employee Meal Per Shift: Enjoy a complimentary meal during each shift as an additional perk.
Why Join Us?
At Founders Inn and Spa, we’re more than just a workplace—we’re a community dedicated to delivering exceptional guest experiences. Joining our team means becoming part of an organization that values your growth, supports your development, and offers opportunities for advancement. With a focus on teamwork, innovation, and a positive work environment, we empower you to bring your best self to work every day. If you’re passionate about hospitality and ready to make a difference, we’d love for you to be part of our team.