What are the responsibilities and job description for the Sales Manager position at Forward?
Position: Sales Manager
Job Description:
Forward Air is seeking a Sales Manager to join our Wholesale Team. In this role, you will be responsible for driving revenue growth across all ground product lines, acquiring new customers, and managing the assigned territory. You will develop and implement strategic plans, engage with customers to ensure they understand and utilize our services, and maintain strong relationships through regular face-to-face meetings.
Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!
Responsibilities:
- Drive revenue growth across all ground product lines of business (LOB).
- Responsible for identifying and developing new customer relationships through various lead generation practices
- Take ownership of the assigned territory and be accountable for station growth.
- Develop and implement General Rate Increase (GRI) and Customer Specific Pricing (CSP) strategies.
- Conduct 20 weekly face-to-face meetings with customers and prospects to build and maintain strong relationships.
- Educate and engage customers on our ground product services to ensure they understand and utilize our offerings effectively.
- Create and own the strategic roadmap for ground product services.
- Conduct strategic business reviews to assess performance and identify opportunities for improvement.
- Act as the liaison for contract needs, ensuring all agreements are aligned with company policies and customer requirements.
- Coordinate and ensure accountability for the onboarding of new customers.
- Manage forecasting and pacing to meet revenue and growth targets.
- Ensure alignment with quality standards and customer expectations.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in sales management, preferably in the logistics or transportation industry.
- Proven ability to identify and cultivate new customer relationships through diverse lead generation strategies.
- Strong understanding of ground transportation services and market dynamics.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to develop and execute strategic plans.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Willingness to travel as required.
Forward Air is an Equal Opportunity Employer
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