What are the responsibilities and job description for the Floor Supervisor position at Fortune Casinos?
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Position Description
Position Summary:The Floor Supervisor is responsible for overseeing daily gaming operations on the casino floor to ensure a safe, compliant and guest-focused environment,, The supervisor monitors table games, supports dealers and floor staff and ensures adherence to all gaming regulations and company policies. Additionally, the floor supervisor ensures that the game(s) are dealt and that collections are taken in accordance with policies, procedures and Class III regulations. Notifies the Shift supervisor of any irregularities notes in customer play or other transaction. The Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Fortune Casino internal controls and the rules and procedures of the appropriate games.
* Understand Pai Gow, Baccarat, High Card Flush, 21
* Essential duties include, but are not limited to:
* Oversees the operations and conduct of Table games and makes table decisions as necessary
* Prepares and submits player rating information
* Maintains a clean, safe, hazard-free work environment within area of responsibility
* Performs all other related and compatible duties as assigned
* Controls the games while assuring the Fortune Table Game rules and regulations are followed
* Promotes positive customer relations, answers questions on Table Game Room rules and regulations, remains abreast of entertainment and other general information
* Resolves customer disputes or refers them to the Table Game Shift Manager as deemed appropriate
* Assures overall cleanliness and comfort level of assigned area
QUALIFICATIONS:
* Understand Pai Gow, Baccarat, High Card Flush, 21
* Essential duties include, but are not limited to:
* Oversees the operations and conduct of Table games and makes table decisions as necessary
* Prepares and submits player rating information
* Maintains a clean, safe, hazard-free work environment within area of responsibility
* Performs all other related and compatible duties as assigned
* Controls the games while assuring the Fortune Table Game rules and regulations are followed
* Promotes positive customer relations, answers questions on Table Game Room rules and regulations, remains abreast of entertainment and other general information
* Resolves customer disputes or refers them to the Table Game Shift Manager as deemed appropriate
* Assures overall cleanliness and comfort level of assigned area
*Promotes superior Customer Service.
***Other duties deemed necessary.
QUALIFICATIONS:
Able to obtain a Washington State Gambling License upon hire.
Previous dealing experience or formal training course completion required.
Compensation:
Hourly Rate $31.50-$32.50
Medical, Dental and Vision after 90 day probationary period
Life Insurance after 90 day probationary period
401k after 60 day probationary period
PTO
Type: Full-time
Pay: $31.50 to $32.50 per HOUR
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Salary : $32 - $33