What are the responsibilities and job description for the Steakhouse Back Server (Full-time) position at Fortune Bay Resort Casino?
Steakhouse Back Server
Job Description & Core Responsibilities
Department: Sunset Steakhouse
Reports To: Executive Sous Chef/Kitchen Supervisor
FLSA Status: Non-exempt
Pay Grade: Grade T-1
Starting Wage: $11.13 - $13.51
Gaming Class: Non-Compact/Non-Gaming
Application Deadline: Open until filled
Position Summary:
The Steakhouse Back Server will provide exceptional guest service in a prompt, courteous and knowledgeable fashion to ensure a pleasurable and rewarding dining experience while maintaining the highest level of professionalism.
Core Duties and Responsibilities:
The Steakhouse Back Server is responsible for the following duties:
- Provide quality guest service by properly greeting customers with a positive attitude.
- Maintain knowledge of all aspects of Steakhouse service, as well as current and upcoming resort/casino
promotions. - Inspect Steakhouse for cleanliness and order; rectify any problems or issues promptly.
- Maintain constant assessment, order of guest tables, and help promptly, graciously, and effectively.
- Collaborate with other Steakhouse staff to maintain orderly and comfortable dining experience by practicing
consistent removal of used plates or glasses and prompt replenishment of food or beverages. - Perform other duties as assigned.
Competencies:
- Meets the company’s guest service standards.
- Demonstrates teamwork/gets along well with co-workers.
- Is reliable and dependable.
- Demonstrates strong communication skills.
- Follows company and departmental policies and procedures.
- Demonstrates a positive attitude.
- Responds well to constructive criticism.
Qualifications – Education and Experience:
Minimum Qualifications:
- None.
Preferred Qualifications:
- Knowledge of food safety concerns.
- Excellent interpersonal relations.
- Outstanding communication skills.
- Ability to be flexible and be a team player.
- Willing to practice exceptional sanitary procedures.
- Desire to provide outstanding customer service experience for guests.
Work Environment:
The work environment is fast-paced and requires overall good mental and physical health.
Physical Demands:
Job-specific abilities and requirements include:
The Steakhouse Back Server will work in a fast-paced, food service environment where good overall physical and mental health is required. The ability to tolerate various scents, noises, and bright lights is required.
Preference:
It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.
Salary : $11 - $16