AI Community Manager

AI Community Manager (Technical)

📍 Hybrid | Global Enterprise Environment

🧠 AI / GenAI / Enablement / Community

About the Role

We’re looking for an AI Community Manager (Technical) to lead enterprise-wide adoption of AI tools like ChatGPT and Microsoft Copilot.

This role sits within the Global Digital Strategy & Go-to-Market team and will focus on building an AI-enabled culture—driving awareness, training, and adoption across a global organization.

You’ll act as the bridge between AI technology and business impact, ensuring teams are equipped to use AI responsibly and effectively.

What You’ll Be Doing

• Own and execute the AI enablement roadmap aligned to business goals
• Build and manage a global AI community (workshops, webinars, internal channels, champions network)
• Design and deliver AI training programs tailored across functions (Marketing, Ops, Finance, etc.)
• Translate AI capabilities into practical business use cases for non-technical audiences
• Partner with Product, IT, L&D, and business teams to drive adoption and remove barriers
• Track and report on AI adoption, usage, and impact via dashboards and analytics
• Support change management, governance, and responsible AI practices
• Stay current on AI tools, trends, and enhancements to continuously improve adoption

What They’re Looking For

• 5 years in technology adoption, enablement, or technical community management
• Strong knowledge of LLMs (ChatGPT, Copilot, Gemini, Claude) and prompt engineering
• Experience building training programs, workshops, and scalable learning content
• Ability to engage both technical and non-technical audiences
• Background in product, Agile/Scrum, or change management environments
• Strong communication skills and experience working with cross-functional executive stakeholders

Nice to Have

• Experience with enterprise AI rollouts or enablement (ChatGPT preferred)
• Familiarity with analytics/reporting tools (Tableau, Google Analytics, etc.)
• Experience with tools like Jira, Figma, Trello
• Comfortable with public speaking and leading workshops
• Experience in large, fast-paced corporate environments