Medical Receptionist

Medical Receptionist for Foot and Ankle Surgical Practice

Foot and Ankle Surgical practice in Hilo, Hawaii seeking Medical Receptionist

This comprehensive foot and ankle surgical practice utilizes modern technology to optimize the clinical care of patients. We offer non-surgical, conservative treatments to advanced reconstructive foot and ankle surgery.

We treat the full spectrum of patients from pediatrics, and athletes to elderly.

We offer limb salvage, bunion surgery, flatfoot surgery, trauma surgery, Diabetic foot care, pediatric care, orthotics, braces, etc.

As a patient-centric practice, we're seeking committed, high-energy individuals who are interested in providing excellent quality care to our patients. Improve patient's lives while working with a dynamic team.

Qualifications:

• Only applicants currently living in Hawaii may apply
• High school diploma or above
• Excellent oral and written communication skills when dealing with patients, coworkers, and the public. Presents the practice in a positive light to all customers, patients, vendors, and business associates.
• Excellent Customer Service and interpersonal skills. Demonstrates a positive and friendly attitude towards all patients, coworkers, vendors, and business associates.
• Computer skills: Microsoft word, Excel, Windows, e-mail
• At least, 2 years of medical /office experience preferred
• Knowledge of medical terminology preferred
• Knowledge of insurance, co-pays, deductibles preferred
• Knowledge and application of HIPPA and patient privacy guidelines.
• Ability to follow detailed instructions as directed by the physician owner in the care of all patients. Pays attention to detail.
• Demonstrates interest in improving the lives of our patients; people-oriented; understanding of the challenges of disabled patients
• All medical assistants will be cross-trained to perform a variety of clinical and administrative tasks. Willingness to invest time and commitment to learning skill sets and continued professional growth.
• Ability to work in a fast pace, dynamic, changing environment. Understands protocols may change at any time in order to evolve and expand the business. Provides feedback on how to improve patient care protocols and business development at all times.
• Strong sense of duty to improve the lives of others. Interested in helping people overcome their medical issues: Sensitive to disabled people and their challenges;
• Attention to detail. Monitors own accuracy, efficiency, detail, and quality.
• Ability to read, write and speak English fluently and professionally.
• Provides positive feedback to other team members and the practice. Promotes practice efficiency, quality, professionalism, and business development.
• Team-oriented. Assists other team members at all times; works and communicates effectively with other team members. Willingness to help other team members, patients, business associates, and vendors.
• Ability to collect and analyze information; resolve problems effectively; provides positive feedback to team members and the practice in the interest of business development.
• Conflict resolution skills when dealing with upset or problematic patients; ability to handle stress and deadlines.
• Time management skills: the ability to plan and prioritize work tasks to promote efficiency and quality. Meets deadlines.
• Works well under pressure and stress: ability to handle interruptions, delays, and unexpected events, as well as difficult or time-consuming patients. Demonstrate resilience.
• Demonstrates a positive, friendly attitude towards the patients, vendors, and business associates to expand the business.
• Must have strong interpersonal skills, be mentally adaptable, and flexible in dealing with a variety of personality types and the public.
• Able to handle high stress environment

Other requirements:

All candidates must pass drug testing, background check, employment and reference check.

Candidates must sign Business Non-Disclosure Agreement, Non-smoking policy, dress code, and Non-disclosure/HIPPA Privacy Agreements.

Overtime hours may be required as needed, to ensure all patients are properly cared for. Patient care and excellence is our top priority.

Although we prefer experience, we are willing to train committed, individuals who are looking for an entry-level position in the medical field.

Hourly Wage and Benefits:

Hourly wage is negotiable and commensurate upon experience

Benefits include the following:

• Medical and Dental Insurance - Employer Paid
• Short-term Disability - Employer paid
• Guaranteed Standard Long Term Disability Insurance - Employer Paid
• Life Insurance - $430,000 - Employer paid
• Accidental Death and Dismemberment Insurance - $600,000 - Employer Paid
• Profit Sharing Plan - after time requirements met
• AFLAC Supplemental insurance: Critical illness care, long term care, accident insurance, hospital confinement and indemnity insurance, cancer care, short term disability
• Profit Sharing Plan
• Long term care insurance
• Additional Life Insurance
• 401 K
• Flexible spending account
• Pretax transportation plan
• Employee Assistance Program
• Paid designated holidays
• Paid birthday
• Paid vacation - after time requirements met.
• Individualized, performance-based bonuses.
• Referral program bonuses
• $25.00 Gym membership discount
• Healthy Living Coaching for fitness, nutrition, stress, and sleep

Working hours: 8:30 am- 5 pm.

May require weekends occasionally, although physician-owner prefers to have weekends off.

Please submit resume and cover letter explaining your interest in this position.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• AD&D insurance
• Bereavement leave
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Flextime
• Free parking
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Medical Specialty:

• Medical-Surgical
• Orthopedics
• Pediatrics
• Podiatry
• Surgery
• Wound Care

Work Location: In person

Salary : $18 - $22