What are the responsibilities and job description for the Application Manager position at Food Management Search?
- Manage day-to-day operations and administration of HubSpot CRM, FileMaker Pro, and
third-party web applications. - Ensure all systems are fully functional, up-to-date, and optimized for user needs
- Ability to create custom reports, improve functionality, and maintain data accuracy.
- Perform regular maintenance, updates, and troubleshooting.
- Serve as the primary point of contact for internal users needing support with these
platforms. - Develop training materials and conduct sessions to ensure effective usage across
departments. - Identify opportunities to streamline and automate business processes through better use
of applications. - Customize or configure systems to meet evolving business needs.
- Liaise with software vendors, consultants, and developers as needed for
troubleshooting, updates, and integrations - Coordinate with internal stakeholders to gather requirements and ensure alignment on
system functionality. - Maintain data integrity across platforms.
- Generate and manage reports and dashboards to support business decision-making
- Ability to understand basic fundamental processes with our Magento platform.
- Support and assistance with testing/rollout and other protocols.
TECHNICAL ESSENTIALS - Bachelor's degree in Information Technology, Business Systems, or related field (or
equivalent work experience). - Proven experience managing business applications, highly preferred, especially
- HubSpot CRM (or similar CRM platforms)
- FileMaker Pro
- 3rd party website integrations and/or web-based platforms
- Strong analytical and problem-solving skills.
- Familiarity with data structure, API integrations, and cloud-based applications.
- Excellent communication and organizational skills.
- Ability to manage multiple priorities and projects independently.
- Prior experience in systems administration or IT project management.
- Knowledge of basic web technologies (HTML/CSS, CMS platforms, etc.).
- Working knowledge of AI principles and AI integrations.
- Experience training users and writing documentation.
GENERAL ESSENTIALS
- Professionally and effectively communicate both verbally and in written format.
- Excellent analytical and problem-solving skills.
- Ability to deliver training and instruction to individuals and small groups in a classroom
setting. - Ability to work independently and be highly motivated.
- Ability to organize, multi-task, plan and set priorities appropriately in a dynamic environment
with minimal supervision. - Ability to exercise good judgment with a strong attention to detail.
- Ability to exhibit strong interpersonal communication skills and the ability to establish and
maintain effective working relationships across all levels of Grandstand. - Regular and reliable attendance combined with being dependable and prompt.