What are the responsibilities and job description for the Administrative Assistant position at Focus People?
Job Description
Administrative Assistant (Seasonal)
Pay Rate: $17.00 per hour
Employment Type: Temporary / Seasonal
Duration: 5 months
Work Location: Onsite, Decatur, GA
Shift Coverage: 8:00 AM – 9:00 PM
Join a reputable family-owned tax and financial services firm that has proudly served the community since 2006. Known for its client-focused approach and high-volume operations, the firm processes approximately 2,700 clients each tax season.
While rooted in tax preparation, the business is expanding into insurance and financial services, creating a dynamic environment with strong growth potential.
Work Environment Highlights
The Seasonal Administrative Assistant will play a key role in ensuring smooth office operations during the firm’s busiest season. This position requires professionalism, strong communication skills, and the ability to thrive in a high-volume, fast-paced environment.
Due to the sensitive nature of this role, a criminal background check is required.
Key Responsibilities
Client & Phone Support
Administrative Assistant (Seasonal)
Pay Rate: $17.00 per hour
Employment Type: Temporary / Seasonal
Duration: 5 months
Work Location: Onsite, Decatur, GA
Shift Coverage: 8:00 AM – 9:00 PM
- Shift A: Morning 8:00 AM - 3:00 PM
- Shift B: Afternoon 3:00 PM - 9:00 PM Schedules are issued every two weeks. Flexibility is essential (e.g., occasional 11:00 AM – 7:00 PM shifts).
Join a reputable family-owned tax and financial services firm that has proudly served the community since 2006. Known for its client-focused approach and high-volume operations, the firm processes approximately 2,700 clients each tax season.
While rooted in tax preparation, the business is expanding into insurance and financial services, creating a dynamic environment with strong growth potential.
Work Environment Highlights
- Fast-paced, energetic, and highly team-oriented during peak tax season
- Hybrid filing systems, with significant reliance on physical paper filing
- A welcoming office atmosphere that occasionally includes Milano, the firm’s friendly 12-year-old Shih Tzu—candidates must be comfortable with dogs
- A culture that values integrity, reliability, and exceptional client service
The Seasonal Administrative Assistant will play a key role in ensuring smooth office operations during the firm’s busiest season. This position requires professionalism, strong communication skills, and the ability to thrive in a high-volume, fast-paced environment.
Due to the sensitive nature of this role, a criminal background check is required.
Key Responsibilities
Client & Phone Support
- Serve as the primary point of contact for incoming calls, ensuring prompt and courteous service
- Greet clients and provide assistance with professionalism and empathy
- Navigate high-stress or challenging client interactions with tact and calmness
- Schedule appointments and maintain staff calendars
- Create, organize, and maintain electronic and physical filing systems (heavy paper filing)
- Support senior managers by handling administrative requests and inquiries
- Receive and route messages for tax preparers and managers accurately and efficiently
- Maintain office cleanliness and organization in partnership with team members
- Perform additional duties as assigned by the Tax Office Manager
- Must reside near Decatur or Downtown Atlanta
- Previous experience in administrative support and/or customer service
- Exceptional verbal communication skills, both in person and over the phone
- Strong organizational skills, attention to detail, and time management abilities
- Ability to prioritize tasks in a high-volume, fast-paced environment
- High integrity, reliability, and the ability to work independently with limited supervision
- Willingness to work overtime during peak periods
- Comfort working in an office with a small, friendly dog
- High school diploma or equivalent
- Experience working in a tax firm, public accounting office, or financial services environment
- Previous experience supporting seasonal or high-volume operational cycles
Salary : $17