Information Technology Field Technician

If you’re the kind of person who likes fixing things, working independently, and being out in the field instead of stuck behind a desk, this role is for you.

Flynn Group is hiring a Restaurant IT Field Service Technician (Level 1) to support our Taco Bell, Applebee's, and Wendy's locations across the Indianapolis market. You’ll be the go-to tech keeping restaurant systems up and running so teams can focus on serving guests.

What You’ll Be Doing

• Travel to restaurant locations to repair, service, and maintain IT equipment
• Perform preventive maintenance and installation projects
• Troubleshoot POS systems, computers, peripherals, cabling, and basic networks
• Test systems to ensure full functionality
• Support restaurant teams with technical issues and questions
• Document work completed using ServiceNow
• Participate in an on-call rotation for critical system issues
• Work independently while meeting quality, cleanliness, and safety standards

What We’re Looking For

• High school diploma or equivalent
• General computer knowledge (Windows/DOS)
• Basic cabling and networking knowledge
• Comfortable using hand and power tools
• Able to work on a 6’–8’ ladder
• Ability to lift up to 55 lbs regularly
• Valid driver’s license, reliable vehicle, and good driving record
• Strong communication skills and a positive attitude

Why Flynn Group?

• Medical, Dental & Vision
• Retirement & Savings Plan
• Paid Time Off
• Tuition Reimbursement
• Company-provided tools & laptop assistance
• Dining discounts & company outings
• Stable, growing organization with clear career paths

Flynn Group is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance