What are the responsibilities and job description for the Quality & Reliability Supervisor position at Flowserve Corporation?
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Q&R Supervisor leads day-to-day inspection, testing, and reliability activities to ensure products and services are executed in full compliance with Quality System requirements, including NQA-1 and ISO 9001, while driving safe, disciplined, and reliable operations.
This is a Monday to Friday 7:30 am – 4:30 pm shift
Responsibilities:
Quality & Reliability Oversight
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000 employees in 50 countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Req ID : R-17391
Job Family Group : Quality
Job Family : QA Quality Assurance
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Q&R Supervisor leads day-to-day inspection, testing, and reliability activities to ensure products and services are executed in full compliance with Quality System requirements, including NQA-1 and ISO 9001, while driving safe, disciplined, and reliable operations.
This is a Monday to Friday 7:30 am – 4:30 pm shift
Responsibilities:
Quality & Reliability Oversight
- Supervise daily quality and reliability activities supporting manufacturing, repair, and service operations
- Ensure inspections, tests, and verifications are performed in accordance with approved procedures, drawings, specifications, and NQA-1 requirements where applicable
- Support reliability assessments, failure investigations, and corrective action activities for nonconforming or failed product
- Ensure proper documentation, traceability, and record retention in accordance with quality system and regulatory requirements
- Provide direct supervision, coaching, and task prioritization for quality and reliability personnel
- Balance workload across incoming inspection, in-process inspection, final inspection, and service support activities
- Train and mentor technicians on inspection methods, procedural compliance, and quality expectations
- Reinforce a strong quality and nuclear safety culture emphasizing procedural adherence, accountability, and conservative decision-making
- Ensure compliance with applicable quality standards including ISO 9001 and ASME NQA-1 (as applicable to product or contract scope)
- Support internal, customer, and third-party audits, including preparation, execution, and timely closure of findings
- Assist with control of nonconforming material, corrective actions, and preventive actions in accordance with approved procedures
- Support maintenance and continuous improvement of quality procedures, work instructions, and inspection plans
- Partner with Engineering, Operations, Supply Chain, and Service teams to resolve quality and reliability issues efficiently
- Provide quality and compliance input to process changes, risk evaluations, and corrective action activities
- Act as an escalation point for quality or reliability concerns that may impact safety, compliance, delivery, or customer satisfaction
- Disciplined, procedure-driven leadership approach
- Strong judgment and decision-making in regulated environments
- Effective communicator across technical and operational teams
- Detail-oriented with a focus on compliance, safety, and reliability
- Continuous improvement mindset grounded in risk-based thinking
- Associate’s degree or equivalent experience in Engineering, Quality, Manufacturing, or a related technical field
- 5 years of experience in quality, inspection, reliability, or manufacturing support roles
- Previous experience providing technical leadership or supervision of inspectors or technicians
- Strong working knowledge of drawings, specifications, inspection methods, and measurement tools
- Experience with nonconformance control, root cause analysis, and corrective action processes
- Candidate MUST be a U.S. Citizen to comply with DOD NOFORN requirements.
- Bachelor’s degree in Engineering, Quality, or a related technical discipline
- Experience working in NQA-1 controlled environments, nuclear-related manufacturing, or other highly regulated industries
- Familiarity with audit readiness, procedure control, records management, and traceability requirements
- Experience supporting both commercial and nuclear scopes within a single quality management system
- Medical, Dental & Vision Insurance (including FSA and HSA options)
- Life Insurance Supplemental Life, Child, Spousal, and AD&D Insurance
- Short and Long Term Disability
- Retirement Planning, 401(k) plan, & Financial Wellness Resources
- Educational Assistance Program
- Time off Policies (including sick leave, parental leave, and paid vacation)
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000 employees in 50 countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Req ID : R-17391
Job Family Group : Quality
Job Family : QA Quality Assurance
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.