RN Administrator

About Primecare Hospice & Palliative Care

At Primecare Hospice, caring is not just our duty; it's our purpose. We are a patient-centered, physician-led, and team-based holistic hospice program. We understand the profound importance of every moment in a person's life, especially during their hospice journey. That's why we are dedicated to making every moment matter. Our team of compassionate professionals is here to support and care for our patients and their families with empathy, respect, and unwavering commitment. We believe that in the midst of life's most challenging moments, there is an opportunity to provide comfort, dignity, and a sense of peace. At Primecare Hospice, we are honored to be a part of this journey and to make each moment as meaningful as possible.

Hospice is primarily a home care program, but services may also be provided in a hospital or nursing home. The hospice team, called the interdisciplinary group (IDG), helps you and your family make informed decisions about caregiving, teaches skills for care and helps with end-of-life care. Hospice also offers help through the bereavement period.

Our Core Values

CARE: Possessing a strong desire and passion for serving from our hearts

RELIABILITY: Your word is your bond. If you make a commitment or say you are going to do something. You simply do it.

HONESTY: Operating in truth, integrity, and transparency

PUNCTUALITY: Arriving on time, starting on time, delivering on time, and most importantly ending on time.

PROFESSIONALISM: Consistently achieving high standards both in what we do, what we say and how we behave.

EMPATHY: We walk in the shoes of the people we serve

Position Summary

The Administrator is responsible for the overall direction of the hospice services. They ensure the employment of qualified personnel and are responsible for the provision of hospice services, hospice personnel evaluations and for ensuring that standards of care comply with federal, state, and professional guidelines. They also ensure that the provision of services is consistent with the agency’s mission, vision, and philosophy.

Essential Duties

• Assumes responsibility for the day-to-day administration of the hospice program.
• Organizing and directing the organization’s ongoing operations to assure the availability and provision of care and services.
• Implementing governing body directives and organizational policies and procedures. This includes Ensuring the development, implementation and enforcement of agency policies and procedures.
• Complying with applicable laws and regulations.
• Recruiting, employing, and retaining qualified personnel to maintain appropriate staffing levels.
• Ensuring that all personnel are assigned duties based upon their education, training, competencies, and job descriptions.
• Ensuring adequate staff orientation and staff education.
• Completing performance evaluations on subordinate staff in accordance with organizational policy.
• Directing and monitoring organizational Performance Improvement activities.
• Managing operations in accordance with established fiscal parameters.
• Planning, developing, implementing, administering, and evaluating programs.
• Representing the organization to other groups, organizations, and the general public.
• Ensuring the accuracy of public information materials.
• Informing the governing body and staff of current organizational, community, and industry trends.
• Operational organization planning and budgeting.
• Ensuring organizational compliance with legal, regulatory and accreditation requirements.
• Planning for and administering the managerial, operational, fiscal, and reporting components of the agency.
• Monitoring business operations to ensure financial stability.
• Evaluating Hospice services and personnel using measurable outcomes and objectives.
• Conflict and complaint management/resolution.
• Establishing and maintaining effective channels of communication including integration of technology, as applicable.
• Ensuring Hospice personnel stay current with clinical information and practices.
• Ensuring a qualified Director of Clinical Services and appropriate staffing.
• Staff development including orientation, in-service, continuing education, competency testing and performance improvement.
• Ensuring that interdisciplinary care is provided.
• Ensuring supportive services are available to staff.
• Ensuring coordination with other organization areas and senior management, as appropriate, according to the structure and services.
• Ensuring staff and organization stay current on local and national issues and trends.
• Ensuring that appropriate service policies and procedures are developed with the IDT and implemented to accomplish identified outcomes.
• Directing staff in performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients.
• Ensuring appropriate staff supervision during all service hours.
• Monitoring service utilization to ensure delivery of comprehensive care.
• Ensuring services provided by other agencies are authorized by hospice.
• Monitoring operational progress toward accomplishing operational and strategic goals.
• Participating in the quality assurance program for patient care.
• Ensuring appropriate data collection and regular, complete reports are received by the governing body.
• Ensuring adequate space, equipment and supplies are available.
• Ensuring actionable objectives are derived from evaluation of Hospice services and personnel.
• Ensuring that structure and systems promote interdisciplinary care.
• Ensuring collaboration with agencies and vendors for effective management of services.
• Ensuring standards of ethical business and clinical practice are maintained.
• Serves as Privacy Officer and Compliance Officer for the agency.
• Ensures that there are effective communication mechanisms for staff, patients, and families.
• Establishing and maintaining liaison relationships, communication, and integration with facility staff and services and with patients and their families, in accordance with the philosophy and objectives of the facility.
  
  

Job Conditions

• Position may be stressful at times.
• It requires minimal lifting of office records and printouts.
• It is primarily a desk job which essentially involves sitting, standing, stooping, and walking, as well as communication by phone and in person.
• Travel may be required, by car or airplane to local, out-of-town, or state seminars, conferences, or meetings.
• Has access to all patient medical records and patient financial accounts, personnel records, and company financial records, which may be discussed with all management staff.
  
  

I, the undersigned employee, acknowledge receipt and understanding of this job description. I realize that it reflects a general list of responsibilities of the position, as well as a general description of the working environment and physical demands of the position. I have notified Human Resources of any reasonable accommodation(s) I require, and should I require any reasonable accommodation in the future, I agree to request such accommodation by notifying Human Resources. I have accepted this position and represent that I am capable of performing such functions with or without reasonable accommodation.