What are the responsibilities and job description for the Cottage Services Concierge position at Floridian National Golf Club?
Essential Job Functions
- Works in tandem with Member Services Director and team supporting the arrival and departure experience for guests staying on site.
- Regularly communicates with Member Services and related departments to relay cottage status for needed repairs, services, etc.
- Works with Member Services to maintain proper reservation information including the distribution of information on Cottage status to staff.
- Inspects cottages to ensure housekeeping standards are being maintained.
- Works closely with Housekeeping Team(s) to prioritize Cottages.
- Meet guests and provide an overview of Cottage and Club upon check-in.
- Works closely with all Club Departments to determine and inform related to arrival times of guests.
Other Skills and Abilities
- Ability to drive company vehicles (Clean Driving record)
- Available to work a flexible schedule including weekends, evenings, and holidays.
- Professional communication skills
- Ability to utilize software and systems to stay organized.
- Confidentiality and professionalism always regarding Members and Guests.
- Local area knowledge to fulfill inquiries, requests, and accommodations of Members & Guests
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan conditions.