What are the responsibilities and job description for the Case Manager/Clinical Support position at Florida Treatment Centers?
Overview
We are seeking a dedicated and compassionate Case Manager/Clinical Support to join our dynamic behavioral health team. In this vital role, you will report directly to the Clinical Director. The Case Manager is responsible for providing guidance to clients to help them achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients’ needs. The ideal candidate is energetic, motivated, and committed to making a positive impact on patients’ lives.
Responsibilities
- Facilitates client intake process and adds to the client EMR file for the program and teammates, ensuring all Case Management documentation is comprehensive and complete.
- With supervision, collaborates with clients to complete Intake Assessment.
- Assists all Case Managers in maintaining confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct EMR.
- Meets with clients as specified by program requirements and documents progress in required documents.
- Builds positive relationships with clients and staff.
- Educates clients on rules and responsibilities.
- Prepares notes for Treatment Team as directed to ensure comprehensive communication and LOC coordination
- Conducts chemical dependency group and individual counseling sessions.
- Contributes to discharge summaries that are approved and signed by Program Director, or Clinical Director.
- Coordinates discharge and post-discharge planning
- Assists in quality assurance activities, data collection, and preparing reports
- With supervision, facilitates client life skills classes
- Assists in providing specialized case management services and life skills groups/ classes to client’s as applicable.
- Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards.
- Attends scheduled team meetings and trainings.
- Assists with maintaining compliance with . regulations and organization protocols.
- Communicate in a professional manner with proper use of telephone etiquette.
- Perform in a professional manner and role model a positive image of mental health.
- Knowledge of policies and procedures pertaining to attendance and punctuality.
- Reports to work as assigned.
- Understand and adhere to legal guidelines pertaining to client confidentiality and client rights.
- Maintains acceptable overall attendance.
- Perform duties independently, taking a proactive approach to problem situations, seeking supervision on an as needed basis.
- Seeks out learning experiences and incorporates new knowledge into practice.
- Reports incidents, accidents, and occurrences in accordance with policies and procedures.
- Maintains safety of the physical environment.
- Perform other tasks and duties as assigned.
Requirements/Skills
- High School Graduate or equivalent preferred
- One year of experience in social services or related field.
- Experience working with diverse populations of men and women Certification in Substance Abuse Counseling preferred.
- Experience facilitating support groups preferred.
- Strong oral and written communication skills
- Valid Florida Driver’s License approved by company insurance company.
If you are passionate about addiction counseling and eager to work in a collaborative environment that values your expertise—this is the opportunity for you!
Pay: From $40,000.00 per year
Work Location: In person
Salary : $40,000