What are the responsibilities and job description for the Key Account Manager - Central position at Flora Food Group?
Location: Remote with preference to the Midwest: Chicago or Grand Rapids
About the Role
The Key Account Manager is responsible for delivering business results while building strong, value‑driven relationships with key central accounts, including Spartan, Schnucks, Certco, Banner, Piggly Wiggly Midwest, Lipari, and Winkler.
This role will focus on our Spreads portfolio, the expansion of the Violife Dairy‑Free Cheese brand, and growth across emerging categories such as Coffee Creamers. Success in this position requires strong commercial acumen, the ability to influence internally and externally, and proven experience managing major accounts within the CPG industry.
What You'll Do
- Deliver profit, volume, distribution, and other agreed‑upon KPIs across assigned accounts
- Develop and execute customer‑specific sales plans for both existing business and new growth initiatives
- Build and maintain strong, value‑enhancing relationships with key customer stakeholders
- Lead contractual negotiations, ensuring maximum ROI and alignment with Flora Food US objectives
- Partner closely with Advantage Solutions (broker partner) to evaluate performance, monitor trends, and execute plans effectively
- Analyze business performance and customer data to identify risks and opportunities
- Collaborate cross‑functionally with internal teams to ensure flawless execution
About You
- Bachelor's degree required
- Proven experience in direct account management within CPG sales, including broker management
- Strong collaboration, influence, and negotiation skills
- Highly developed planning and analytical capabilities
- Excellent verbal and written communication skills
- Solid understanding of P&L management, financial projections, and performance metrics
- Experience with sales planning systems
- Strong proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Willingness and ability to travel for customer visits and team meetings
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We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.