Wellness Center Client Experience Specialist

Float 207 is looking for a reliable and self-motivated individual that has a passion for health, wellness, and holistic therapies to join our team!

About Float 207:

Float 207 is Greater Bangor’s first and only flotation therapy center. We offer float therapy (standard and deluxe rooms), infrared sauna, contrast therapy (IR sauna cold plunge), massage, Reiki & energy healing with tuning forks, red light therapy with PEMF, and a curated retail selection of wellness products (CBD, supplements, and more). Our calm, clean space and research-backed services help clients reduce stress, support recovery, improve sleep, and prioritize holistic well-being.

What You'll Do

• Create a welcoming, comfortable, and relaxing experience for every client, from the moment they arrive until they leave.
• Assist clients with scheduling, check-ins and check-outs, payments, and questions both in person and via phone, email, and messaging.
• Prepare, clean, and maintain float rooms, saunas, and contrast therapy & red light therapy rooms and shared spaces to ensure a consistently clean, comfortable, and inviting environment.
• Help clients learn about our services, memberships, packages, and the many benefits of the different modalities that we offer.
• Assist with retail sales and offer helpful, personalized recommendations based on clients' interests and needs.
• Support daily operations, including restocking supplies, light administrative work, and keeping the facility organized and running smoothly.
• Provide friendly, knowledgeable guidance to help clients feel confident, comfortable, and cared for throughout their experience

Who We're Looking For

• Someone with a genuine interest in health, wellness, and helping others feel their best.
• A friendly, compassionate, and approachable person who enjoys working with people and creating positive experiences.
• Dependable, self-motivated, and attentive to detail, with the ability to recognize what needs to be done and take initiative.
• Someone who takes pride in their work, values cleanliness and organization, and enjoys contributing to a positive team environment.
• Comfortable working independently, managing responsibilities, and staying productive throughout a shift.
• Available to work primarily weekday closing shifts and weekends, with some seasonal morning shifts potentially available.
• Comfortable using computers and learning scheduling, payment, and communication systems.
• Able to stand, walk, and perform light physical tasks such as cleaning, preparing rooms, and restocking supplies.
• Previous experience in customer service, hospitality, retail, or wellness is a plus, but not required. We're happy to train someone who is enthusiastic, dependable, and eager to learn.

Why Join Us

• Be part of a welcoming wellness center dedicated to helping people relax, recharge, and feel their best.
• Enjoy employee discounts on float therapy, saunas, contrast therapy, red light therapy, massage therapy, and retail products, with opportunities to experience everything we have to offer firsthand, and be the first to learn about and try new modalities and products when they roll out.
• Work with a small, supportive team where your ideas, initiative, and contributions are valued.
• Learn more about holistic wellness, relaxation, and recovery therapies while helping others discover their benefits.

Pay: $15.70 - $16.70 per hour

Expected hours: 15.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid training

Work Location: In person

Salary : $16 - $17