What are the responsibilities and job description for the Front Desk Associate (Full-Time) position at Flint Hills Moving?
JOB DESCRIPTION
TITLE: Front Office Associate
Hourly: $14-$17 Hourly
HOURS: M-F 8:00 – 5:00, Occasional work will be required after regular work hours and/or on weekends
DESCRIPTION:
We are looking for a fun and motivated Front Office Associate to join our team and help facilitate communication between customers and Flint Hills Moving staff. We are a locally owned small business that puts people first and moving second.
The right person for this position will be fun, hard-working, dependable, and provide outstanding customer service. You will be tasked with answering phones, responding to customer emails/inquiries, and providing top-notch customer service. We will trust you to work independently and as part of a team.
SPECIFIC RESPONSIBILITIES OF THE POSITION:
- Maintain a positive and welcoming demeanor with customers and other Flint Hills Moving team members at all times.
- • Maintain company program dashboard.
- • Answer phone calls and respond to customer inquiries/emails.
- • Draft quotes and invoices and deliver to customers.
- • Draft contracts for moves/take payments for moves as needed.
- • Facilitate communication between supervisors and customers.
- • Perform other duties to benefit the company as requested by your supervisor
QUALIFICATIONS:
- Strong customer service skills including patience and positive demeanor.
- Strong organizational and filing skills.
- Proficiency in Microsoft Office products and Google Suite
- Strong customer service skills
- Experience with social media design and implementation skills
- Ability to work independently and as part of a team.
TRAITS:
- Dependable – arrive on time and complete jobs.
- Ability to work independently and/or as part of a team.
- Good communication skills.
- Maintain honesty and high integrity at all times.
- Ability to have fun and maintain a strong work/life balance
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Parental leave
Application Question(s):
- Why are you interested in this position and why should we choose you for the position?
Education:
- Bachelor's (Preferred)
Experience:
- Front Office Receptionist: 1 year (Preferred)
Ability to Relocate:
- Manhattan, KS 66502: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17