What are the responsibilities and job description for the Outbound Operations Coordinator position at Flexcar?
Job Title: Outbound Operations Coordinator
Location: Onsite, Morrow, GA
Compensation: $28.50/hr. Full Benefit Package Day one
About Us
Join a dynamic startup poised for growth and innovation in the mobility sector. Flexcar is the first and only zero down, month-to-month car lease. Currently active in four markets and expanding rapidly, Flexcar is a pioneering new category in the $90 billion automotive industry.
As a key player in our launch, you will be at the forefront of customer experience, driving operational excellence while collaborating with C-Level executives and cross-functional teams.
At Flexcar, we don’t sell cars. We sell freedom.
The Outbound Operations Coordinator will oversee a dynamic business area responsible for vehicle preparation (Quality Assurance), lot flow and vehicle shuttling as well as on-time delivery and order readiness. This role encompasses the supervision of 3p vendors (cleaning and shuttling) asd well as a team of on-site operations specialist who are responsible for several areas of our on-lot flow.
What You’ll Do
Strategic Leadership
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Are you at least 18 years old?* -- No answer --YesNo
Do you have a clean and valid Driver's License?* -- No answer --YesNo
Do you have 3 or more convictions in the past 2 years for moving violations such as speeding, not using a seat belt, cell phone use, not stopping for a red light, etc.?* -- No answer --YesNo
Are you legally authorized to work in the U.S.?* -- No answer --YesNo
Will you now or in the future require sponsorship for employment visa status (e.g. H1-B)?* -- No answer --YesNo
Have you previously been employed by Flexcar?* -- No answer --YesNo
Do you have any family members/relatives that are actively employed at Flexcar?* -- No answer --YesNo
Have you ever been a Flexcar Customer or Member?* -- No answer --YesNoCurrently Driving a Flexcar
If you were referred by a current Flexcar employee, please type the Name and Employee ID # of the person that referred you.
Flexcar may communicate via SMS Message throughout the interview process. By selecting YES, you consent to receiving text messages from Flexcar using the number provided in your job application, and you understand and agree that message and data rates may apply. You can opt-out of receiving text messages from Flexcar at any time by replying "STOP."* -- No answer --YesNo
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
GenderDecline to answerFemaleMale
Race/EthnicityDecline to answerHispanic or LatinoWhite, not Hispanic or LatinoBlack or African-American, not Hispanic or LatinoAsian, not Hispanic or LatinoNative Hawaiian or Other Pacific Islander, not Hispanic or LatinoAmerican Indian or Alaskan Native, not Hispanic or LatinoTwo or More Races, not Hispanic or Latino
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Location: Onsite, Morrow, GA
Compensation: $28.50/hr. Full Benefit Package Day one
About Us
Join a dynamic startup poised for growth and innovation in the mobility sector. Flexcar is the first and only zero down, month-to-month car lease. Currently active in four markets and expanding rapidly, Flexcar is a pioneering new category in the $90 billion automotive industry.
As a key player in our launch, you will be at the forefront of customer experience, driving operational excellence while collaborating with C-Level executives and cross-functional teams.
At Flexcar, we don’t sell cars. We sell freedom.
- Freedom from car loans.
- Freedom from used car salesmen, insurance agents, and car mechanics.
- Freedom to cancel anytime.
- Freedom to drive any car, anytime.
The Outbound Operations Coordinator will oversee a dynamic business area responsible for vehicle preparation (Quality Assurance), lot flow and vehicle shuttling as well as on-time delivery and order readiness. This role encompasses the supervision of 3p vendors (cleaning and shuttling) asd well as a team of on-site operations specialist who are responsible for several areas of our on-lot flow.
What You’ll Do
Strategic Leadership
- Masterfully coordinate complex, time-sensitive tasks by developing and executing plans that guarantee all orders are prepared on schedule and consistently exceed quality standards.
- Oversee the efficient movement of high vehicle volumes between primary and auxiliary lots as well as satellite pickup locations, ahead of deadlines.
- Proactively inspect product quality, and deliver exceptional results with minimal supervision.
- Resolve large-scale operational challenges swiftly, ensuring every commitment is met with precision.
- Directly manage member satisfaction metrics focused on vehicle quality, taking accountability for outcomes.
- Oversee budgets for shuttling and cleaning operations, leveraging third-party teams for optimal resource utilization and process efficiency.
- Drive performance by ensuring operations specialists and third-party vendors consistently achieve SLA benchmarks.
- Foster continuous professional growth through structured feedback and dedicated coaching, uplifting team capability and engagement.
- Build and maintain strategic partnerships with vendors to minimize costs and accelerate turnaround times.
- Deliver actionable feedback, collaborating closely to elevate product quality and achieve the highest level of member satisfaction.
- Conduct thorough analysis of site performance metrics, pinpoint operational gaps, and implement targeted action plans that deliver measurable improvements.
- Use data insights to inform decision-making and optimize processes for sustained success.
- Experience: 3-5 years of operations management, preferably in vehicle operations/service; prior P&L ownership experience is a plus.
- Educational Background: Bachelor's degree in Operations Management or related fields is advantageous.
- Communication Skills: Exceptional ability to communicate across all levels of leadership and with cross-functional teams, including facilities, real estate, and product teams.
- Flexibility & Resilience: Willingness to cover all operational hours, including evenings, weekends, and holidays, with the ability to adapt quickly to changing business demands.
- Physical Requirements: Ability to carry tools and equipment (up to 50 lbs.) and work outdoors in varying weather conditions.
- Travel: Willingness to travel to all locations within the market as needed.
- Supportive Leadership: Your leadership team is dedicated to ensuring you have the resources and support you need to succeed.
- Influence Change: As a key influencer in our organization, you will have the opportunity to drive meaningful change and impact our growth trajectory.
- Hands-On Impact: Experience the satisfaction of seeing the processes you implement drive real results in the field.
- Dynamic Environment: Enjoy the excitement of a role where each day presents new challenges and opportunities.
- Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time.
- Save for Your Future! 401(k) with company match from day one of hire
- Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one
- Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
- Weekly Pay
- and other amazing perks!
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Share
Apply for this position
Required*
Apply with Indeed
Apply with Indeed
First Name*
Last Name*
Email Address*
Phone*
Address
Resume*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume
Paste your resume here or Attach resume file
Are you at least 18 years old?* -- No answer --YesNo
Do you have a clean and valid Driver's License?* -- No answer --YesNo
Do you have 3 or more convictions in the past 2 years for moving violations such as speeding, not using a seat belt, cell phone use, not stopping for a red light, etc.?* -- No answer --YesNo
Are you legally authorized to work in the U.S.?* -- No answer --YesNo
Will you now or in the future require sponsorship for employment visa status (e.g. H1-B)?* -- No answer --YesNo
Have you previously been employed by Flexcar?* -- No answer --YesNo
Do you have any family members/relatives that are actively employed at Flexcar?* -- No answer --YesNo
Have you ever been a Flexcar Customer or Member?* -- No answer --YesNoCurrently Driving a Flexcar
If you were referred by a current Flexcar employee, please type the Name and Employee ID # of the person that referred you.
Flexcar may communicate via SMS Message throughout the interview process. By selecting YES, you consent to receiving text messages from Flexcar using the number provided in your job application, and you understand and agree that message and data rates may apply. You can opt-out of receiving text messages from Flexcar at any time by replying "STOP."* -- No answer --YesNo
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
GenderDecline to answerFemaleMale
Race/EthnicityDecline to answerHispanic or LatinoWhite, not Hispanic or LatinoBlack or African-American, not Hispanic or LatinoAsian, not Hispanic or LatinoNative Hawaiian or Other Pacific Islander, not Hispanic or LatinoAmerican Indian or Alaskan Native, not Hispanic or LatinoTwo or More Races, not Hispanic or Latino
Human Check*
Submit Application
Salary : $29