What are the responsibilities and job description for the Customer Training & Adoption Specialist position at Fleetrock?
Job description:
Come help build the next generation AI-powered fleet platform. You'll work directly with the leadership team, influence product direction, travel to customers, and become one of the faces of the company. Fleetrock is one of the fastest growing fleet management software companies in the industry. Helping to fuel our growth is an innovative technology platform and customized fleet solutions. Our Customers reduce costs and create efficiencies, and we have seen significant growth as a result.
Key Responsibilities
Ready to hit the road? This position involves regular regional and national travel to onboard and train new clients on the Fleetrock platform. This role requires frequent travel—via both flight and vehicle—to deliver high-impact, hands-on training directly to customer sites, ensuring they are empowered to maximize our system’s potential from day one. This could also include tradeshow and conference travel to help expand our client base. Manage onboarding for new customers. Entering their data in order to create their environment within the Fleetrock platform. Attend virtual meetings and answer emails from customers for support. Proactively scheduling calls to review new software releases and their growth within the system.
General Requirements
BS in Management, or equivalent work experience
Excellent written, oral, and communication skills
Proficiency with computers, web based platforms, and basic analysis
High energy, goal oriented individual
Salary and Benefits $60k-$80k
Competitive compensation commensurate with experience. Benefit package including medical, dental, and vision.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person (Qakertown, PA)
Job Type: Full-time
Salary : $60,000 - $80,000