Experienced Customer Service Rep

Frankie believes customer service should be unreasonable!

Not good. Extraordinary!

Do you want to be a part of something good or something EXTRAORDINARY?!

You love to smile! You figure our customers do, too.

We want customer service that gives everyone a reason to say YES! to using us.

We want people to think they’d be crazy NOT to use us!

We want people like you. Happy helpers looking for an adventure.

And sometimes that means trouble. Cause you can’t have an adventure without a bit of trouble.

But you’re ready for it.

Because we help you get ready to be ready.

And if you’re already ready, well, you don’t have to get ready.

So stop crying in your car before going into work.

Work can be fun and rewarding.

You just need to find the right place.

Are you into helping people? Being worthy of trust? Living a grateful life?

That’s Frankie, too.

Your loved ones call you because they can count on you.

You really like the fact that people rely on you. You take that seriously.

Being an Essential Service Provider isn’t a life of convenience but a beautiful life of service.

We protect 6-month-old babies from dying of heat stroke.

We save 83-year-old widows from a frigid winter night.

We deliver relief to a family who is displaced by severe discomfort.

Do you want that responsibility, too?

Do you want to do something that matters?

You will at Fix it Frankie.

And that's making you feel good right now. Real good.

Frankie is looking for like-minded people like him.

• Happy
• Hard-working
• Hands-on
• Helpful
• Humble
• Honest
• Hungry

What You’ll Do:

• 
  Book appointments: How easy can we make it to use our service? I bet you have ideas on how to get people booked.
• Quarterback unreasonable hospitality: The least comfortable time for a prospect is between the time they book an appointment with us and when we show up to help them. Can you stay in touch with people every step of the way to reassure them it’ll all be okay?
• Coordinate convenience: What can we do to make life easier for our team and customers? Remind them of upcoming service appointments? Vigelently let them know what’s going on? Debrief them afterward and do a wellness check from time to time.
• Remember Mr. Wolf from Pulp Fiction?: He’s the guy you call to get things fixed. That’s you at Fix it Frankie. And we’ll give you the tool to not just satisfy, but to delight!
  

Frankie’s is hiring happy, hardworking, humble, hungry, hands-on, honest, helpful people who are ready to make a difference for a company that cares about people.

Did you just think…

• 
  That’s me!
• That’s !

If yes. Let’s chat about what happens next.

This just might be the first day of the rest of your life.

See you soon :)

Requirements

• Work Hours: 35 to 45 hours work
• Required Education: High school or equivalent
• Required Experience: Experienced(2) years