Teller/Personal Banker

The position will provide excellent customer service while efficiently and accurately processing transactions, handling currency, accepting payments, verifying funds and explaining bank products while working in a team environment. Assist Customer by opening accounts

Essential Functions: 

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements.  Examines cash carefully to guard against acceptance of counterfeit bills.
• Cash checks for customers after verifying identification and checking account balances in accordance with bank policy
• Open New Account products
• Enters transactions into computer and issues customer receipts
• Balance cash against computer records at beginning and ending of shift
• Issue cashier’s checks, personal money orders, and gift cards
• Redeem savings bonds for customers only
• Explains bank services and charges to customers
• Observes suspicious behavior and report any such activity
• Assists customers in opening accounts and general customer service
• Balance coin machine, vault balancing including cash sales and money ordering
• Process deposits and payment transactions through back counter
• Process the renting, accessing and closing of safe deposit boxes
• Greet and refer customers to appropriate bank personnel to meet their financial needs.
• All other duties as assigned

Knowledge & Experience:

• Excellent Customer Service skills
• Prior banking experience is preferred.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

Education/Training:  High School Diploma (GED or High School Equivalence Certificate).  Must have cash handling and customer service experience.  Banking experience preferred. 

Status/Standard Schedule:  Hourly full-time position with varying hours Monday through Friday and rotating Saturday.

Salary : $16