What are the responsibilities and job description for the Teller/Personal Banker position at FIVE POINTS BANK?
Job Description: The Teller/Personal Banker will process deposits and pay out funds in accordance with bank procedures, assist customers with opening accounts, record all transactions accurately and balance each day’s operations while providing excellent customer service.
Essential Functions:
- Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
- Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
- Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s)
- Enters transactions into computer and issues customer receipts
- Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift
- Prepares certified checks, cashier’s checks, gift cards and travelers’ checks as requested
- Explains bank services and charges to customers
- Process ATM deposits
- Observes suspicious behavior and report any such activity
- Assists customers in opening accounts and general customer service
- Balance coin machine, vault balancing including cash sales and money ordering
- Scanning deposits and payment transactions
- Process the renting, accessing and closing of safe deposit boxes
- Daily balancing of all monetary instruments
- Assist in balancing of the ATM
- Greet and refer customers to appropriate bank personnel to meet their financial needs.
- All other duties as assigned
Position Requirements:
- Excellent Customer Service skills
- Bank Teller experience preferred
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Communication Skills – The ability to communicate effectively
- Mathematics – using mathematics to solve problems
- Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
- Time Management – managing one’s own time and the time of others within the group
- Administrative skills – basic computer skills including 10 key experience
Salary : $17