What are the responsibilities and job description for the Service Dispatcher position at Five Point Kitchen Solutions, LLC?
Overview
Now Hiring! Five Point is currently seeking a high energy Service Dispatcher to join our team in Ashland, VA. We are a growing food service equipment company that distributes and services Henny Penny equipment. Our headquarters is located in Arlington TX however we have a location in FL as well as VA. We are looking for someone to fill the position who wants to join a fun, growing team.
Responsibilities
- Answer phone calls for service and schedule service calls
- Utilizing training material by troubleshooting documents
- View and enter dispatches in various service portals
- Troubleshoot with customers over the phone
- Complete daily dispatches in our system
- Obtain payment information and close out credit care customers
Qualifications
- Strong written and verbal communication skills for exceptional customer service
- Able to multi-task in a fast paced environment
- Computer literacy including knowledge of relevant software such as CRM systems
- Must be a team player who enjoys helping out others in all locations
- Ability to work under stress and remain calm
- Strong clerical and organization skills to keep track of schedules and routes for the technicians
We are quickly growing and want to add someone to our team who brings in a lot of fun and energy as we are a fast paced, multi-branch company. Sometimes we have the ability to partake in some delicious food when our amazing sales reps have a demo. Come join our team!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $28