Mail Processing Associate II

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most essential and dynamic tasks in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the job:

Responsible for outgoing and incoming mail as well as the disbursement of mail within the company. Prepare incoming mail for receipt and outgoing mail for dispatch.

Work Schedule: Monday - Friday, 7:30a – 4:00p  

What you will be doing:

• Handling incoming mail, including sorting, opening, and preparing documents for processing.

• Barcoding, scanning, and reading documents for accurate classification and routing.

• Managing large volumes of return mail and correcting address issues.

• Processing work basket requests, including shareholder form and statement mailings.

• Responding to document requests from internal teams, including Operations.

• Metering and presorting outgoing mail and packages.

• Verifying, documenting, and bundling packages, ensuring accuracy and completeness.

• Receiving and inspecting packages, verifying contents against shipment records.

• Packing and preparing items for shipment according to specifications.

• Operating mailroom equipment including postage meters and presort machines.

• Recording all received and shipped items per established procedures.

• Ensuring packing documentation matches all distributed items.

• Supporting time-sensitive tasks and maintaining workflow accuracy.

• Performing other related duties as assigned.

What you bring:

• High school diploma or GED required.

• Mail processing and distribution experience or experience in a similar role.

• Ability to lift or move up to 30 pounds.

• Strong attention to detail.

• Effective written and verbal communication skills.

• Familiarity with office policies, mail services processes, and general office equipment.

• Ability to work independently and manage multiple tasks efficiently.

What we offer you:

• Competitive compensation and benefits package.

• Opportunities for career growth and professional development.

• A collaborative and inclusive work environment.

• The chance to be part of a global leader in financial technology.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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