What are the responsibilities and job description for the HR Generalist- Corporate South position at FirstService Residential?
Description
Job Overview:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Your Responsibilities
Work involves driving/traveling to properties.
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
INDHOH
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Your Responsibilities
- Serve as Human Resources Business Partner for Heart of the House including Community Solutions. Respond to associate and management inquiries regarding policies, procedures, and programs.
- Ensure compliance with HR related federal, state and local requirements and regulations, including but not limited to, Workers’ Compensation, FMLA, I-9s, FLSA, EEO and FCRA.
- Serve as initial contact for all FirstLine investigation reports, as well as exit and onboarding flags.
- Provide ongoing coaching and performance management support to managers and leaders, including guidance on coaching, counseling, career development, and disciplinary actions. Address employee concerns, promote a positive workplace culture, and strengthen overall engagement.
- Serve as an advisor throughout the progressive discipline process, ensuring consistency, legal compliance, and thorough documentation, while equipping leaders with the skills to conduct effective performance and corrective action discussions.
- Manage and resolve associate relations issues for the HOH and Community Solutions teams by conducting thorough, objective investigations and recommending fair, compliant outcomes.
- Participate in Business Partner and team meetings to align activities, communicate issues, secure approvals, and resolve problems; maintain up‑to‑date knowledge of new developments, requirements, policies, and regulatory guidelines.
- Identify and provide training for associates and team leadership, including Coaching Toolbox.
- Implement new HR programs and initiatives, manage rollout of associate handbooks, SOPs, policies, and procedures, and lead communications to ensure clear understanding and adoption.
- Handle all FMLA cases, from beginning to end, for Heart of the House including Community Solutions associates. Act as point person for the South Region for FMLA escalations.
- Assist with the population and maintenance of ADP/HRIS updates and changes.
- Work with HR and Business Partners to administer functions in the areas of training and associate development, compensation and benefits. Provide guidance and assistance to associates with questions and concerns.
- Lead the annual benefits enrollment and performance evaluation processes.
- Participate in the coordination of on-boarding new associates including scheduling. Partner with business leaders for onboarding plans.
- Partner with Talent Acquisition, for Heart of the House including Community Solutions, to remain informed about hiring requirements, provide necessary assistance, maintain awareness and assist with any recruiting needs.
- Lead the termination process by executing separation checklists and following established guidelines; manage FAQs, verify vacation accruals, ensure return of equipment, and complete required documentation to support compliant, orderly separations.
- Maintain associate files and records while complying with legal requirements to protect associate privacy.
- Participate in succession planning by working with business partners to pinpoint critical roles, create development plans to help develop a talent pipeline for future growth.
- Bachelor’s degree in human resources or related field from an accredited college or university, and three to five years of HR experience; or equivalent combination of education and experience.
- Conduct business at all times with the highest standards of personal, professional and ethical conduct.
- Maintain high level of confidentiality with all associate records and information.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisor of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.
Work involves driving/traveling to properties.
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
INDHOH
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.