What are the responsibilities and job description for the Accounts Receivable Coordinator position at FirstService Residential?
Description
Job Overview: This Accounts Receivable Coordinator position requires an individual who is ambitious, self-directed, and capable of working autonomously or with the broader team to achieve the business and financial goals of the company. MarWest Commercial, a division of FirstService Residential, specializes in the formation & management of commercial property owners Associations. With more than 360 commercial office, industrial, medical office, and mixed-used properties under management throughout the United States, MarWest is known as the industry leader.Compensation: $22-24/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities:
- Set up recurring charges based on annual budget.
- Review billing discrepancies.
- Issue credits and miscellaneous charges.
- Review late charges according to the Association’s approved billing and collection policy.
- Oversee the monthly charge process & review discrepancies with statement verification.
- Verify and post payments received at the lockbox facility.
- Assist owners with online payment registration and ClickPay inquiries.
- Process and refund Tenant Improvement deposits.
- Enter new owner information. Complete escrow demand per request from escrow office. Obtain recorded grand deed (if not sent with escrow checks).
- Process owners sent to collections – charge legal fees to owners’ accounts and remit legal deposits. Track payment arrangements per Property Manager’s approval.
- Answer owner inquiries regarding billing questions and account information.
- Communicate with bank staff to resolve issues with payment allocation and ACH.
- Participate in special projects as needed & other duties as assigned.
- Prepare and maintain procedures for specific job duties.
- Strong interpersonal and organizational skills with the ability to manage multiple priorities
- Knowledge of Microsoft Outlook, Word, and Excel
- Excellent accuracy and attention to detail
- Organized and excellent multi-tasking skills
- High school degree
- Must possess strong written and verbal communication skills, including exceptional telephone management and the ability to write emails
- Self-starter, action oriented, quick learner, able to multitask, highly organized, excellent attention to detail, customer focused,
- Excellent time management skills
- Minimum of 2 years of experience in a support role
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 25 lbs.
- Must be able to sit for extended periods of time
- Must have finger dexterity for typing/using a keyboard
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
- General office equipment
- Medical, dental, and vision plans (full time and part time 30 hours)
- Part time 20 hours qualify for dental and vision
- 401K match
- Time off including vacation, sick, and company paid holidays
- Pet insurance available
- Tuition reimbursement
- Legal services
- Free emotional wellbeing and daily life assistance support for all associates
- Domestic partner coverage
- Health savings account
- Flexible spending account
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
Salary : $22 - $24