What are the responsibilities and job description for the Senior Service Delivery Manager position at firstPRO US?
Our client is seeking a Senior Delivery Manager in Newton, MA. This is a 6 month contract and onsite 3 days per week.
The Senior Delivery Manager is responsible for managing the full lifecycle of technical product and program delivery — from business case creation and approval, requirements definition, implementation, testing, and deployment, through ongoing value stream management — working with a cross-functional team of business and technical resources. The ideal candidate will have previous experience leading both Agile/Scrum-based work and traditional technology project management.
Responsibilities
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, backlog refinement, demos, Scrum of Scrums (SoS), and other Scrum-related activities.
• Assist with and help lead PI Planning.
• Coach Agile teams and communicate Agile concepts and benefits to the team and stakeholders, taking a pragmatic/flexible Agile approach when required.
• Facilitate Agile SAFe and Scrum trainings.
Provide leadership and direction to project team members; drive accountability and engagement; and coordinate project resources to keep work on schedule and within budget.
• Monitor, report, and follow up on the status and next steps of delivery.
• Identify, analyze, and communicate downstream impacts of changes, navigating changes effectively by removing barriers.