What are the responsibilities and job description for the Sales Support Coordinator position at firstPRO, Inc?
Sales Support Coordinator, Wilmington, DE (Onsite), $50,000–$55,000 - DIRECT HIRE
Sales Support Coordinator – Responsibilities
- Prepare material lists and standard pricing quotes using JD Edwards, ensuring accurate product descriptions, quantities, and pricing.
- Review order pricing against established guidelines, quotes, and contracts prior to release; communicate and resolve discrepancies with Sales and other departments.
- Support invoice and billing corrections, coordinating with Sales, Customer Service, and Finance to resolve issues.
- Manage customer emails, cases, and inquiries through Salesforce, ensuring timely follow-up and resolution.
- Use Excel to organize, analyze, and report sales-support data, identifying trends and opportunities for improvement.
- Contribute to process improvement initiatives across Sales Support procedures and systems.
- Sales Support Coordinator – Requirements
- Salesforce or other CRM experience required; JD Edwards experience a big plus.
- Background in construction, building materials, or distribution industries preferred.
- Highly organized, detail-oriented, and comfortable working with numbers and systems.
- Self-driven with strong initiative and follow-through.
- Strong communication skills and ability to work cross-functionally with Sales, Customer Service, Pricing, and Finance.
Schedule:
Onsite full time, 8:30 AM–5:00 PM.
Perks:
Entry-level role with a clear path to grow a career in Sales Support, Sales Operations, or Customer Service, with an established global industry leader.
Salary : $50,000 - $55,000