What are the responsibilities and job description for the Provisioning Analyst position at firstPRO, Inc?
We are seeking a detail-oriented contractor to support account management, auditing, and compliance processes. This role will be part of the IT/Service Desk team and will focus on provisioning, offboarding, and access reviews for a large contractor population. The position requires flexibility with scheduling, including occasional late starts on Fridays to support end-of-week offboarding activities. It is a hybrid position that requires 2 days per week onsite in Newark, DE. This is a 6 month consulting opportunity.
Responsibilities
- Manage account lifecycle activities, including provisioning new accounts and executing offboarding procedures for deactivation and cleanup.
- Audit 500 contractor accounts monthly, working with business units to validate access and employment status.
- Standardize and maintain audit processes, ensuring accurate records of account reviews and timely offboarding actions.
- Collaborate with Service Desk management to establish and document a manual tracking and reporting process.
- Provide recommendations for process improvements related to provisioning, offboarding, and compliance.
Requirements
- Previous experience with account provisioning and offboarding processes in a corporate IT environment.
- Strong attention to detail and ability to follow documented procedures accurately.
- Experience conducting audits and maintaining compliance-related records.
- Comfortable working independently while collaborating with cross-functional teams.
- Flexibility to adjust work schedule (particularly on Fridays) to support business needs.
- Local candidates preferred for hybrid schedule in Newark office (Tues/Wed onsite), but strong remote candidates will be considered.
Salary : $25 - $30