What are the responsibilities and job description for the Network Administrator position at firstPRO, Inc?
We are seeking a skilled Level 2 Network Administrator to support a growing IT infrastructure with a strong emphasis on Cisco and Meraki networking technologies. This contract role is ideal for someone who thrives in a hands-on environment, enjoys troubleshooting, and can provide reliable support for core network operations.
Location: Dover, DE
Employment Type: Contract
Schedule: Standard business hours with occasional off-hours support
Key Responsibilities
- Provide Level 2 support for network issues across Cisco and Meraki environments
- Manage and troubleshoot switches, routers, firewalls, and wireless access points
- Monitor network performance and respond to alerts, outages, and degradation issues
- Assist with network upgrades, configuration changes, and deployments
- Perform routine administration including VLAN management, ACL updates, and firmware upgrades
- Collaborate with senior engineers and technology teams to resolve more complex network challenges
- Ensure adherence to security standards and best practices
Required Skills & Experience
- 3 years of experience in network administration or support
- Strong hands-on experience with Cisco networking equipment (routing, switching, IOS)
- Solid working knowledge of Meraki Dashboard, Meraki MX, MR, and MS devices
- Familiarity with firewalls, VPNs, wireless technologies, and network monitoring tools
- Ability to diagnose and resolve Layer 1–3 network issues
- Strong documentation, communication, and troubleshooting skills
Preferred Qualifications
- Cisco certifications (CCNA, CCNP, or equivalent experience)
- Experience supporting multi-site environments
- Exposure to SD-WAN solutions (Meraki preferred)
- Understanding of network security fundamentals
