Scheduling Coordinator

JOB SUMMARY:

This individual will be responsible for coordinating and maintaining schedules for FirstLight Home Care clients and staff.

FLSA STATUS: Non-Exempt

JOB RELATIONSHIPS:

• Supervised by: Administrator
• Workers Supervised: N/A

RESPONSIBILITIES:

Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

• Understand and adhere to established FirstLight Home Care policies and procedures
• Schedule client appointments/visits according to Service Plan/Care Plans and staff availability
• Maintain proper staffing levels to ensure proper coverage for all clients
• Enter scheduling data, create and release weekly schedule for all assigned caregivers
• Maintain call-in, retention and staff and client statistic reports
• Contact care providers and clients regarding day-to-day changes
• Discern client services required as outlined in agreements, urgent requests and care plans
• Enter staff and client information into a database
• Maintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge)
• Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
• Take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals/intakes
• Work toward continuous quality improvement
• Stay current with changing technology, including software programs
• Uphold, support, and promote all company policies and procedures
• Adhere to all HIPAA regulations

QUALIFICATIONS:

To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, abilities, certifications, and educational experience required.

• EDUCATION/EXPERIENCE
• High school diploma or general education degree (GED); or one (1) to two (2) years’ related experience and/or training; or equivalent combination of education and experience.
• Proficiency with Microsoft Suite and or Google Suite and scheduling software required
• Working knowledge of basic medical terminology required

• CERTIFICATIONS, LICENSURE, & REGISTRATION
• Possess and maintain a valid driver’s license and maintain valid auto insurance

Job Types: Full-time, Part-time, Contract, Temporary

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Flexible schedule
• Gym membership
• Life insurance
• On-site gym
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $22 - $24