Host

Job Overview
We are seeking a friendly and professional Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills and a passion for hospitality, as you will be responsible for managing reservations, greeting guests, and coordinating seating arrangements.

Duties

• Greet guests warmly upon arrival and escort them to their tables.
• Manage the reservation system and ensure efficient seating arrangements to optimize guest flow.
• Answer phone calls with professionalism, handling reservations and inquiries with excellent phone etiquette.
• Provide information about the menu, specials, and restaurant policies to guests.
• Assist in maintaining cleanliness and organization of the front-of-house area.
• Collaborate with servers and kitchen staff to ensure seamless service for guests.
• Handle guest complaints or concerns promptly and effectively, ensuring a positive dining experience.
• Support other restaurant staff as needed during busy periods, demonstrating teamwork and flexibility.

Qualifications

• Previous experience in customer service or hospitality is preferred, particularly in a restaurant or hotel setting.
• Strong communication skills with the ability to engage with guests positively.
• Familiarity with food service operations is advantageous.
• Experience using Aloha POS or similar point-of-sale systems is a plus but not required.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A friendly demeanor with a genuine desire to help guests feel welcome and valued.
• Flexibility to work various shifts, including evenings and weekends as needed.

Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Charlottesville, VA 22903 (Required)

Ability to Relocate:

• Charlottesville, VA 22903: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16