Retail Products & Services Compliance Manager

Job Description

The Retail Products & Services Compliance Manager will play a pivotal role in directing and overseeing compliance initiatives for a diverse range of consumer lending products. This role demands a strategic and detail-oriented approach to ensure the bank operates within the boundaries of applicable laws and regulations, while also fostering a robust compliance culture. The successful candidate will collaborate closely with the Corporate Compliance Division to guide the business through regulatory changes and support enterprise-wide compliance initiatives.

Work Location:

This position requires flexibility to work at either First Hawaiian Center (Downtown Honolulu) or Kamehameha Industrial Center (Kalihi-Dillingham), based on business needs

Work Schedule

Monday to Friday 8:00 AM to 5:00 PM (hours may vary)

Compensation

The pay range for this role is $100,000 - $170,000/yr; commensurate with experience.

The successful candidate will be hired for the level of the position that aligns with their skill level and experience.

Responsibilities

• Direct and manage all compliance-related activities for consumer lending products, including deposits, loans, lines of credit, and cards.
• Ensure full compliance with relevant laws, regulations, and internal policies across the product lifecycle.
• Serve as a subject-matter expert and liaison during audits and regulatory examinations.
• Guide the business through regulatory changes, providing strategic insights and recommendations.
• Maintain a strong compliance culture within the Retail Products and Services Division.
• Collaborate with the Corporate Compliance Division to align with enterprise-wide compliance initiatives.
• Provide support and expertise to product development teams, ensuring compliance from the outset.
• Review and approve marketing materials to ensure compliance with advertising regulations.
• Conduct regular compliance training sessions for relevant staff members.
• Stay updated on industry trends and regulatory changes, and communicate these to the team.
  
  

Qualifications

The ideal candidate will have:

Minimum Qualifications (Assistant Vice President Level)

• Five (5) years of progressively responsible experience incompliance, legal, risk management, or internal audit, with a strong understanding of applicable laws, regulations, and industry standards, or equivalent.
  
  

Minimum Qualifications (Vice President Level)

• Seven (7) years of progressively responsible experience incompliance, legal, risk management, or internal audit, with a strong understanding of applicable laws, regulations, and industry standards, or equivalent.
  
  

Requirements For All Candidates

• Bachelor’s degree in business, related field, or equivalent work experience with compliance laws and regulations, legal field, or auditing.
• MBA, JD, or CPA preferred.
• Knowledge of deposits, consumer loans and lines, credit and debit card, and HELOCs
• Strong leadership and management skills, with the ability to guide and mentor a team.
• Excellent communication and interpersonal skills for effective collaboration.
• Analytical mindset with a detail-oriented approach to compliance management.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in MS Office suite and relevant compliance software.
• Strong ethical judgment and a commitment to maintaining a high standard of compliance.
• Willingness to stay updated on industry trends and regulatory changes.