Corporate Banking Service Representative/Sr. Service Representative

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking an analytical, collaborative and team-oriented Corporate Banking Service Representative/Sr. Service Representative to join our Corporate Banking Division team. In this role, you’ll be responsible for providing high-touch and customized service, sales, lending, and operational support to a portfolio of the bank’s largest business relationships headquartered in Hawaii and on the US Mainland. Corporate Banking Service Representatives (“CBSR”) work in coordination with the Wholesale Banking Group’s team of Relationship Managers (“RM”) from the Corporate Banking and Commercial Real Estate Divisions, as well as First Hawaiian Leasing. Services complex client needs, including highly involved depository/ treasury solutions and credit structures in which the bank may be a participant or agent in a syndicated transaction. Works in a high volume and deadline driven environment.

Compensation

The hourly salary range for this role is $23.50-$31.50/per hour, commensurate with experience.

The level of the position will be determined by the hiring manager based on the candidate's qualifications.

Work Schedule

Monday-Friday 8:00am-5:00pm (hours may vary)

The Ideal Candidate Will Have

• High School Diploma or equivalent required
• 5 years of customer service experience with at least 2 years of experience building client relationships (within the financial industry preferred and/or with high-value clients); or
• Bachelor’s Degree in a business-related field
• Experience as a Customer Service Representative or Business Banking Service Representative in a branch/banking center or equivalent preferred
• Strong oral, interpersonal, and written communication skills required
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Must have creative problem solving and analytical skills while applying sound reasoning and judgement
• Able to work under pressure with multiple deadlines
• Able to handle confidential matters judiciously
• Must be accurate, thorough, and capable of timely and efficient follow-up
• Must be team oriented
  
  

Benefits

We proudly offer a comprehensive benefits program for all employees. For more information, 

We value you!

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit  . Mahalo for choosing First Hawaiian Bank!

Are you interested in learning more about us? Come discover who we are by visiting our  ,  ,   pages. Discover firsthand insights through our series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!