Ag/Commercial Loan Processing Manager

About FCCU

FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.

As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.

Core Values-Strengthen Community by helping members grow and thrive.

• Community-Our Communities define who we are "People Helping People."
• Integrity-We will live and work with uncompromised integrity.
• Passion-We will display passion in our work and service to our membership.
• Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.

Position Overview

The Ag/Commercial Loan Processing Manager ensures operational excellence and regulatory compliance across the Ag and Commercial Loan Processing function by leading people, processes, and performance. This role oversees daily loan processing activities, develops and coaches a highperforming team, and ensures loan documentation, servicing, and reporting are accurate, timely, and compliant with all internal policies and regulatory requirements. Through strong collaboration with lending teams and proactive process improvement, the manager supports efficient loan delivery and exceptional internal service. At FCCU, this role is missiondriven-focused on developing staff, strengthening operational integrity, and supporting business and agricultural members through consistent, compliant, and highquality loan processing.

Duties and Responsibilities

• Provide leadership, supervision, and technical guidance to Ag/Commercial Loan Processors, including staffing, training, coaching, performance management, and disciplinary actions.
• Review loan processing work for accuracy and compliance, ensuring loan documents meet internal policies and state and federal regulatory requirements.
• Oversee loan servicing activities, including followup tracking of loan and collateral covenants, pending items, and exception resolution.
• Maintain clear and timely communication with lending staff, loan officers, and internal stakeholders regarding loan status, outstanding issues, and department concerns.
• Prepare and maintain departmental reports, including reports required for monthly Board meetings, and contribute to policy development and regulatory compliance efforts.
• Continuously evaluate and improve departmental processes and efficiency while ensuring adherence to internal controls, security protocols, and ethical standards.

Qualifications

• Bachelor's degree in business administration, Finance, or a related field, or equivalent work experience (four years of relevant experience may substitute for education).
• Minimum of three years of experience with loan origination or banking systems, with a strong focus on loan processing functions.
• Comprehensive knowledge of federal and state laws and regulations related to business and agricultural lending.
• Demonstrated supervisory or leadership experience, including the ability to motivate teams, lead change, and manage performance.
• Strong analytical, communication, and organizational skills, with the ability to manage multiple priorities, meet deadlines, and prepare clear reports and documentation.
• High level of professionalism, confidentiality, adaptability to change, and proficiency in Microsoft Office and general computer applications

Benefits

We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.

Work Schedule

Full time Monday-Friday

CANDIDATE ASSESSMENT

As part of our hiring process at FCCU, we utilize the DiSC assessment to better understand communication styles and workplace behaviors. This tool helps us ensure strong team alignment and supports a culture of collaboration, engagement, as well as personal and professional growth. The DiSC assessment is not used to eliminate candidates but rather to enhance our understanding of how individuals may thrive within our team dynamics.

You must complete an FCCU employment application located at https://www.myfccu.com/careers

First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)