What are the responsibilities and job description for the Resource Specialist position at First Community Credit Union?
There is an immediate opening in the Information Center for a Resource Specialist. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, possess strong organizational, analytical and multitasking skills and enjoy working in a fast pace environment. Duties include fielding inbound calls and chats to assist members with analyzing, researching and resolving inquiries related to member accounts, conducting basic financial transactions and other various tasks.
The schedule options for this position are:
5-Day Schedule:
Monday - Friday 8:00 a.m. to 4:30 p.m. and Saturday 8:30 a.m. to 12:30 p.m., with a day off during the week when a Saturday is worked.
Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturday 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked.
Must be able to work at least two Saturdays a month.
4-Day Schedule - 8:00 a.m. to 7:00 p.m.
This schedule does not require any Saturdays.