What are the responsibilities and job description for the Financial Service Specialist (Teller) - Fargo position at First Community Credit Union?
First Community Credit Union (FCCU) is the largest credit union in the region, managing over one billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. At FCCU, we offer competitive total compensation, technical and leadership development, and meaningful opportunities for industry and community involvement.
As a member-owned credit union, we are uniquely positioned to invest directly in our members and the communities we serve. By helping others achieve financial growth and giving back to our communities, you help bring our mission to life: Life is Better with Community.
Our Core Values
Community – Our communities define who we are: People Helping People.
Integrity – We live and work with uncompromised integrity.
Passion – We bring passion to our work and to the service of our members.
Growth – We believe growing both as a credit union and as professionals is essential to our long-term success.
Job Responsibilities
Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees.
- Arrive each day energized and ready to deliver unsurpassed service while maintaining our tradition of community trust.
- Cheerfully and professionally greet members in person, by phone, or via email, while developing and nurturing strong relationships.
- Efficiently process routine teller transactions for both new and existing members.
- Use your product knowledge to identify opportunities to cross-sell financial products and services that support members' current and future financial goals.
- Open new accounts, process transactions, and cross-sell products and services to enhance member satisfaction.
- Provide engaging, personalized service and take pride in finding real solutions to members' financial needs.
- You are goal-oriented, eager to learn, and continuously improving. You take pride in being the face of FCCU and consistently project a positive, professional image to both current and prospective members.
Qualifications
- High school diploma or GED
- Previous cash-handling preferred
- Ability to operate a computer, telephone and other office equipment
- Competitive team player, with a positive attitude willing to learn and adapt to change
- Ability to communication, both written and verbal
- Detail-oriented and able to work in a fast-paced member service environment
Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Full time Monday-Friday and rotating Saturdays.
You must complete an FCCU employment application located at https://www.myfccu.com/careers
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)