Human Resources Generalist

Summary:

Petro Services, Inc. operates Daily’s, Mountain Energy, and Shell-branded convenience and retail fuel sites across Florida and North Carolina. This role provides administrative support to HR leadership and serves as a point of contact for employee inquiries.  Additionally collaborates with Operations, Payroll, and multi-level managers to reinforce policy consistency. Discretion and professional integrity are essential as duties involve confidential personnel data.

Essential Functions:

• Serve as a point of contact for basic employee inquiries related to benefits, policies, procedures, and general HR matters, escalating complex issues as needed.
• Complete employment verification requests in a timely and accurate manner.
• Support the Recruitment and Training Coordinator with ATS administration and troubleshooting, e.g. job postings, requisition updates, and candidate status management.
• Support candidates and store management throughout the hiring process, providing timely and accurate guidance.
• Assist with new hire onboarding, documentation, and employee file maintenance.
• Maintain current, accurate employee records via internal document repositories and HRIS.
• Monitor and distribute candidate pre-hire drug screen results.
• Support operations compliance with federal, state, and local employment regulations.
• Process and submit routine employment reports to federal and state agencies.
• Run scheduled and ad hoc reports capturing various HR metrics to support operational decision-making.
• Maintain current knowledge of USCIS guidance/Federal Register Notices related to employment eligibility.
• Support ongoing learning initiatives and policy review for all business units.
• Assist in coordination of employee meetings.
• Review employee incident reports and assist with processing associated Workers’ Compensation claims.
• Support additional HR, Operations, and Payroll functions as assigned.
• Consistently operate with integrity, exercise sound judgement, and practice behavior that is ethical, honest, and professional.

Minimum Qualifications:

• 18 years of age
• BA/BS in related field; equivalent education plus experience may be considered 
• 2 years of administrative or HR support, preferably in a multi-unit retail or service-based environment
• Valid Driver License and ability to drive independently
• Professional demeanor; versatile written and verbal communication skills
• Meticulous attention to detail and data accuracy
• General computer proficiency, including Microsoft Office Suite and email platforms
• Familiarity with ATS and HRIS/HCM systems
• Fundamental knowledge of employment laws and HR best practices
• Basic reporting or data analysis experience related to hiring and training metrics
• Adaptable and willing to learn new platforms and processes
• Must pass a pre-hire drug screen, background, and MVR

Physical & Mental Requirements:

• Sophisticated verbal and written communication in English; effectively hear, speak, read, and write 
• Adept at conducting simultaneous projects, including timely communication with applicable parties
• Sufficient close visual acuity to accurately perform reading and typing functions on standard computer systems
• Ability to manage time efficiently and execute assignments under minimal supervision
• Interpersonal aptitude; must effectively collaborate with vendors and company personnel of all levels
• Refined analytical and organizational skills; ability to adapt in a multi-task, multi-location environment with fluctuating priorities
• Ability to drive independently

Work Environment:

• Responsibilities are primarily performed in a traditional office setting
• Requires independent travel to field locations and off-site functions
• Duties executed outside of corporate HQ may involve inclement weather and unforeseeable conditions

Benefits:

• Competitive salary with annual bonus potential
• Comprehensive health coverage options
• 401(k) with company match
• Paid vacation and holidays
• Paid sick leave and short-term disability
• Education reimbursement program
• Career advancement opportunities