What are the responsibilities and job description for the Escrow Operations Manager (Hybrid) position at First American?

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoSupports and manages the day-to-day operations of an escrow team. Responsible for establishing, streamlining, and managing processes, procedures and programs related to closing vacation ownership transactions (real property and personal property) and issuing title insurance in accordance with divisional guidelines. Partners with and acts as a liaison between groups to ensure that compliance, policy adherence, production goals, and timelines are met. Ensures employee conformance to established practices and proper training of staff.

What You'll Do

Manages the operating activities of the escrow department to provide top rated service for high profile clients within the desired timeframes
Assures that all employees within area of responsibility are working towards a common goal
Participates in the development of both short and long range plans for the organization and personnel
Collaboratively engage with leaders to create, identify, and implement solutions to further effectiveness of the business
Advises team and handles non-routine matters
Builds out new projects within the utilized systems
Creates and implements new processes in accordance with divisional guidelines
Reviews processes for compliance and efficiency; processes may include preparation of closing documents, escrow deposit handling, quality assurance and specialized workflows as provided for in client service level agreements

What You'll Bring

Solid administrative skills; management skills
Strong process skills required; detail oriented
Strong problem-solving and customer service skills
Ability to lead/sought out for advice
Able to manage competing priorities
Successful track record designing, developing, and executing complex projects in area of functional expertise.
Strong Excel, project management and data analysis skills in order to accomplish the essential functions of this position
Strong computer skills and knowledge of or ability to learn company operating systems/applications
Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration.
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.
BA/BS degree or equivalent combination of education and experience
5-7 years of directly related experience
3-5 years demonstrated experience in a supervisory or management role
Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level

Pay Range: $77,300.00 - $103,000.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Salary : $77,300 - $103,000

Apply for this job

Receive alerts for other Escrow Operations Manager (Hybrid) job openings

Escrow Operations Manager (Hybrid)

What are the responsibilities and job description for the Escrow Operations Manager (Hybrid) position at First American?

What is the career path for a Escrow Operations Manager (Hybrid)?

Job openings at First American

Not the job you're looking for? Here are some other Escrow Operations Manager (Hybrid) jobs in the Las Vegas, NV area that may be a better fit.

We don't have any other Escrow Operations Manager (Hybrid) jobs in the Las Vegas, NV area right now.

AI Assistant is available now!