What are the responsibilities and job description for the DataTrace Sales Representative-Southwest (Remote) position at First American?
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, DataTrace is the nation's largest provider of title and tax data, analytics and title automation for title companies nationwide. Our leading technology allows quick access to title history information, property tax assessment and payment data, document images, and property files in major metropolitan areas across the United States. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe DataTrace National Account Executive is responsible for identifying new business revenue opportunities and generating new business by leveraging their sales experience, closing and in-person presentation skills.
To support the Sales strategy for assigned territory, the National Account Executive will develop and retain a quality residential client base of Title Agents, Brokers, Lenders, Builders, Attorneys and others through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for DataTrace products and services.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Essential Functions
- Meeting sales quotas or revenue targets as set by management
- Identify and generate new business revenue opportunities
- Ongoing responsibility to build the customer relationship and servicing the customer's needs throughout the entire sales cycle
- Developing business contacts with Title Agents, Brokers, Lenders, Builders, Attorneys, Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
- Compiles lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources and develop and execute on a call plan for qualified real estate agents, brokers and their staff, lenders and attorneys
- Assesses individual client needs and develops, presents and implements a plan to meet those needs
- Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate events
- Collaborates with internal marketing teams provided for their territory where needed to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support sales strategy
- Effectively creates or adapts and delivers presentations to customer groups, target customers, agents and others
- Interacts daily with other work groups (Operations, Marketing and Escrow branches
- Communicates proactively with and responds in a timely manner to clients
Knowledge and Skills/Technology Used
- Professional verbal, written, interpersonal and presentation skills
- Planning, organizational and territory management skills
- Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
- Applies diplomacy and tact
- Strong interpersonal communication skills
- Strong negotiation skills
- Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities
- Flexible with the ability to adapt strategy to changing conditions
- Understanding of market and competition with the ability to identify external threats and opportunities
- Ability to persuade and influence others
- Visibility requires maintaining a professional appearance and providing a positive company image to the public.
- MS Office Suite, MS Teams, Salesforce.com contact, account, pipeline and task management
Typical Education
- Bachelor's degree or equivalent combination of education and experience
Typical Range of Experience
- 2- 5 years of successful residential Title/Real estate industry experience preferred
- Proven track record of meeting and exceeding sales goals
License or Certification
- Requires a valid driver's license.
This position is eligible for bonus pay and/or incentives for production or other goals.This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.