What are the responsibilities and job description for the Retail Sales Associate position at Fireside?
Fireside Hearth and Home (FHH) is looking to add a Retail Sales Associate in our Roseville, MN.
Fireside Hearth & Home is the world’s largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400 hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.
This position is accountable to meet or exceed Fireside Hearth & Home retail sales goals by selling hearth products, services, and accessories. The position must provide best-in-class consumer buying experiences by engaging retail store guests, developing a whole-hearth solution to meet their needs, and driving the sale to completion.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities:
Meet and exceed sales goals utilizing dynamic sales skills within the retail sales process
Exceed customer expectations through all required steps of the remodel process by working closely with customers to understand project needs and timelines
Systematically manage all customer sales to project completion, including quotes, orders, previews, installations and start ups
Build and maintain strong relationships with customers and be extremely diligent with follow up
Become a trusted and knowledgeable Hearth Expert through a comprehensive 3-month training program, providing in-depth understanding of the hearth industry, products and installation
Collect and process payments from customers and balance daily business
Answer incoming phone calls to the showroom
Provide basic showroom maintenance and merchandising of products
Complete Inventory management as well as receiving in/out product
Assist in training newer Retail Sales Reps
Other duties as assigned
Qualifications:
- 3 years successful sales experience
- High School Diploma required or equivalent (Bachelor’s Degree in sales, business administration, marketing preferred)
- Able to work evenings and weekends, with limited time off between Labor Day and New Years
- Driven, energetic sales professional with strong commitment to customers
- Ability to learn quickly and retain information
- Strong sense of interior design (preferred)
- Experience within the residential construction industry, building materials, appliance installation or retail is highly desired
- Ability to lift 50lbs. with assistance
- Attention to detail
- Excellent verbal and written communication skills
About Working for Hearth & Home Technologies
Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation (NYSE: HNI). We are the world’s leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.
Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible. We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions. Apply today!