What are the responsibilities and job description for the Division Field Operations Supervisor position at Fireside?
Fireside Hearth and Home (FHH) is looking to add a Field Supervisor in Elkridge MD.
Fireside Hearth & Home is the world’s largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400 hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.
We are currently seeking a Field Supervisor to supervise professional in-home installation and service teams for fireplaces, inserts, stoves, and facings. Interfaces closely with inside operations and sales as well as builders, homeowners, and inspectors.
Key Responsibilities
Leadership
- Supervise and direct activities of field members and subcontractors performing installation and service
- Ensure field members and subcontractors are following the installation, ticketing process, and monitor job skill certifications
- Provide field members and subcontractor continuous coaching, training, and education
- Maintain up-to-date knowledge of safety standards and ensure that work is being complete in compliance to OSHA regulations and policy
Field Operations
- Ensure that jobsite is ready for fireplace, facing installation of product selection according to builder’s plan and manufacturer’s specifications
- Ensure job is completed with correct product selection for fireplace and facing material according to builder’s plan and manufacturers specifications
- Complete all required post views for complex hearth product installations and complete builder and retail previews as required.
- Review schedule regularly for efficient labor (members and subcontractors) scheduling and routing
- Maintain internal product certifications and remain up to date on all fuel (gas, wood, pellet) categories
- Work closely with the Regional leadership on strategic cost saving levers to reduce field job related expenses
- Run reports, manage E-tickets and update quotes as needed working with Branch leadership and Sales
Qualifications
- 5 years in the building and/or remodeling environment with the ability to demonstrate working knowledge of the construction/remodeling process
- Familiarity with product limitations, installation requirements, OSHA Safety standards and local and national building codes
- Ability to read and understand residential and commercial blueprints
- High School Diploma or equivalent
What is in it for you?
- Competitive compensation with opportunities for growth
- Medical, Dental, Vision Insurance
- 401k match
- Cash Profit Sharing (after one year of employment)
- Discounted Stock Purchase Plan
- Paid Time Off
- Paid Holidays
- Tuition Assistance
- This position offers an opportunity for new experiences, development, and future career opportunities within HNI Corporation