General Manager

Firehouse Subs® is a renowned restaurant chain known for its delicious, hearty subs made with premium meats, cheeses, and its dedication to exceptional customer service. Founded in 1994 by two firefighter brothers in Jacksonville, Florida, the brand has grown to over 1,345 locations, with hundreds more planned for the future. Firehouse Subs is deeply committed to serving local communities and supporting public safety, a mission exemplified by the Firehouse Subs Public Safety Foundation®. Recognized as the No.1 brand in supporting local community activities within the restaurant industry, Firehouse Subs continues to expand while empowering franchisees and representatives to succeed.

We are seeking a motivated General Manager to lead operations at our Firehouse Subs location in Athens, GA. This is a full-time, on-site role responsible for the overall performance of the restaurant, including personnel management, operational efficiency, customer satisfaction, and community engagement. Key responsibilities include supervising daily operations, hiring and training team members, ensuring quality control, managing financial performance, and maintaining compliance with company and safety standards.

• Leadership and Team Management Experience: Proven ability to guide, motivate, and manage diverse teams effectively.
• Customer Service Excellence: Strong focus on creating outstanding guest experiences and addressing customer needs promptly.
• Operational and Financial Skills: Experience in restaurant operations, financial management, and inventory control.
• Problem-Solving and Decision-Making: Ability to troubleshoot, make informed decisions, and adapt to changing circumstances.
• Communication and Interpersonal Skills: Strong ability to communicate clearly, collaborate effectively, and build professional relationships.
• Organizational Abilities: Confidence in prioritizing tasks, managing schedules, and ensuring operational efficiency.
• Other Qualifications: A high school diploma or equivalent (Bachelor’s degree in Business Management or related field preferred), prior restaurant management experience, and familiarity with hospitality or food service safety standards are highly beneficial.