Supervisor/Field

Job Title: Field Supervisor

Division: FiOptix Inc  

FSLA Status:  Exempt

Reports To: Project Manager

Job Summary: This position is responsible for the daily oversight, productivity, and performance of the assigned crews.  

Essential Duties and Responsibilities: 

• Collaborate with local management to plan and supervise the daily activities of the assigned crews
• Provide leadership through project completion, ensuring that quality standards, budget, and timelines are adhered to, and that the job is prepared for invoicing 
• Execute operational goals and drive crew performance to ensure a high level of customer satisfaction; identify and address training needs as required 
• Promote a safety-first culture and ensure a safe work environment is maintained by adhering to and enforcing all Company safety practices and procedures
• Handle escalated customer concerns and accurately document correspondence 
• Regularly conduct job safety observations (JSO) and vehicle inspections 
• Adequately document and timely report on the job accidents, injuries, and damage claims 
• Ensure the crews have the required safety gear, proper tools, and associated training 
• Establish, manage, and maintain subcontractor relationships 
• Ensure that the crew completes all required Company documentation
• Other duties as assigned

Supervisory Job Duties:

• Carries out supervisory duties in accordance with the Company’s objectives, policies, and applicable laws.  Responsibilities may include but are not limited to; planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with local management and Human Resources to resolve escalated employee matters.  

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education:  High school diploma, general education degree (G.E.D.), or related trade school education

Experience: 

• One-year wireline telecommunications and cable experience, including underground construction and utilities, aerial construction, multi dwelling units (MDU), and planning and routing of utilities and fiber
• One-year supervisory experience 
• Knowledge of the use and operating characteristics of a variety of light and heavy equipment used in construction and maintenance
• Commercial driver’s license (CDL) preferred 
• Knowledge of highway traffic control standards

Technical Skills:

• Computer and Microsoft Office proficiency
• Ability to use a wireless tablet
• Knowledge of utility depths and placement
• Ability to read and interpret design prints
• Ability to understand and audit network drawings, route maps, and locate markings 

Soft Skills:

• Ability to multi-task and work in a fast-paced environment under tight deadlines 
• Ability to work independently and as a member of various teams 
• Excellent interpersonal and customer service skills 
• Ability to think analytically, apply sound judgment, and solve problems 
• Knowledge of basic supervisory and employee management principles 
• Ability to lead, teach, train, and motivate staff 

Physical Requirements: 

• Must be able to pass pre-employment screening that includes background and drug testing
• Must have a valid driver’s license and a driving record that meets Company requirements
• Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 75 lbs.
• Ability to reach, climb, and/or grasp ladders or other tall structures
• Ability to work outdoors in all types of weather 
• Ability to work long and unpredictable hours 
• Ability to travel away from home up to 25% of the time, including weekends and extended travel. Travel includes local site travel or national travel depending on business needs. 

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.