Business Development Manager

SUMMARY: The Business Development Manager’s primary responsibility is to gain new business while maintaining current business and coordinating communication and service needs.

ESSENTIAL FUNCTIONS, DUTIES, & RESPONSIBILITES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Aggressively identify and close new business
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients.
• Sells according to company’s product offering and sales strategies.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

POSITION TYPE/REQUIRED HOURS OF WORK:

• This is a full-time position. Hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m., 40 hours per week. Travel is required for this position.

QUALIFICATIONS:
Required: (Indicate education/experience requirements that are job-related & consistent with business needs.)

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Proficient in order processing systems, spreadsheet and word processing software.

COMPETENCIES:

• Dependability
• Initiative
• Interpersonal Skills
• Job Knowledge
• Quality
• Teamwork
• Customer Service
• Oral Communication
• Motivation
• Attendance/Punctuality

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PHYSICAL: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing and walking; Sitting; Talking or hearing; Using hands to finger, handle, feel

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.