Restoration Repair Manager

Summary:

Our client is seeking a Repair Division Manager to lead their restoration rebuild team. This position plays a critical role in delivering high-quality repair and reconstruction services following water, fire, and mold damage. You’ll manage a skilled team, oversee projects from start to finish, and ensure exceptional customer satisfaction while maintaining profitability.

Qualifications:

• 5 years of restoration rebuild experience
• Leadership, project management, personnel management, and dispatch experience.
• Proficiency in Xactimate (required).
• Familiarity with insurance programs (Alacrity, Contractor Connection, Symbility preferred).
• Valid driver’s license and clean driving record.
• Ability to pass background check and drug screening.
• Available for full time role with overtime and on-call rotations.
• Computer literacy (Word, Excel, business software).

Responsibilities:

• Establish and maintain service schedules to meet client demand and profit goals.
• Supervise and develop a team of repair technicians, including training and performance management.
• Oversee job scope before, during, and after work is performed.
• Prepare accurate, timely, and profitable estimates using Xactimate.
• Respond promptly to customer and insurance communications.
• Audit estimates and job files for accuracy and compliance.
• Hire and manage subcontractors, negotiating costs within budget.
• Coordinate recruiting needs and temporary labor with leadership.
• Manage multiple projects, shifting priorities as needed.
• Maintain reports and communicate challenges to senior leadership.
• Occasionally visit job sites and step in to supervise and assist technicians if necessary.

What's offered:

• $70K–$85K base salary bonus (total target $95K–$100K)
• Company vehicle.
• Hands-on training and career development.
• Family-oriented, laid-back culture with strong team support.
• Opportunity to grow with a rapidly expanding organization.