What are the responsibilities and job description for the BMW Lease Return Damage Inspector position at Finchey Corp dba Pacific BMW?
Pacific BMW is looking to hire a Lease-Return Representative responsible for engaging with clients during the termination process of their vehicle lease at the Dealership. The primary goal is to inspect damages on returning vehicles, guide customers through lease-end options, finalize paperwork, and help retain customers for their next vehicle purchase. This position reports to the Sales Management Team. The Sales Department Hours are Monday-Friday from 9am-9pm & Saturday 9am-7pm & Sunday 10am-6pm. This is a full-time position that pays hourly; it is non-negotiable and non-commission-based.
Company Overview
Pacific BMW is a family-owned Dealership operated in Glendale since 1982. We have a state of the art facility with a clean and organized work environment. We are proud to be recognized as an honest, inviting and innovative business amongst the top Southern California dealerships. Our employee benefits include paid time off, health insurance, complimentary life insurance, dental, vision and supplemental insurance at group rates; 401k with matching employer contribution; tenured and accolated leadership team; and many opportunities for growth and development for all employees.
Qualifications
- Minimum of one (2) years of experience with vehicle inspections in a dealership environment
- Understanding of lease contracts, rules, and auto insurance policies
- Superior work ethic and professionalism
- Self-motivated and eager to complete tasks
- Strong interpersonal skills and verbal communication
- Ability to work independently and build a positive team environment
- High attention to detail, critical thinking, and ability to exercise sound judgment
Physical Requirements
- Surroundings: ability to move throughout the facility for most of the shift, spend time outdoors in lots exposed to the weather, and spend some time indoors in air-conditioned areas
- Regularly: sitting: 30%, standing: 20%, walking: 50%
- Frequently: Bending, grabbing objects, twisting and/or stooping, kneeling and/or squatting, climbing stairs, lifting, reaching and/or lifting overhead, pulling and pushing
Job Specific Duties include:
- Assist the Lease-end Manager with the administrative and physical aspects of BMW lease returns
- Perform pre-inspections and final turn-in inspections to assess mileage, tire wear, and excess wear-and tear
- Deliver a professional and courteous experience to clients by answering questions and explaining lease-end options
- Verify the return of all original accessories, owner's manuals, and both set of keys
- Process all transactions in CRM and OEM Financial platforms
- Multitask between physical management of vehicles and desk duties to ensure completion of lease-end documentation
- Assist in examining, updating, and correcting the physical and electronic inventory control systems as needed
- Take pictures of lease return vehicles for Safelease claims
- Drive vehicles, park, and organize inventory from lot to lot
- Handle DMV online release of liability
- Contribute to team efforts by accomplishing department goals
Note:
To qualify for employment, you must agree to submit to a pre-employment investigation that includes a background check, motor vehicle record, and drug testing. Pacific BMW is an Equal Opportunity Employer with a Drug-Free work environment
Salary : $19 - $20